eBay

Sudden spurt of low DSR's

Need some help and advise.I've been on eBay (in Australia) for 13 years and never had any issues with negative feedback or low DSR scores. But in the last four months I've just seen in my reports that I've been dinged with 3 low DSR's in each of 'Ite...

Standard Photo Uploader not working, Basic freezing after one photo...

Is anyone else having this issue? It was working fine earlier....

Removal of NEG

This morning we got a big red dot which we believe is unfair. A buyer bought an item (5x pairs of hair clips) where the listing clearly states no choice of colours and/or styles due to the many variations. You will receive 5x pairs in random colours ...

Is Omniture stats really working?

I was under the impression Omniture stats was working for a long time. So when unique visitors and page views dropped last winter I thought it was just because ebay made changes. It was not har to believe in it because sales dropped too. But now I do...

fair or unfair trading?

I was surprised & disappointed to see other seller's similar items advertised by eBay BETWEEN my listing's details/price and my item's DESCRIPTION. This is effectively in the body of an advertisement I will be paying $200 plus for, (should my item se...

How do I get my music cd to page one?

There are many cds at the end of their auction on page 24-26.

Picture uploader failure using Firefox

Hi,Anyone has a solution for picture uploader failure using firefox?The Basic works fine but when i try to upload pictures by Standard Program always fails in firefox but works in Internet Explorer.The error just says in red "upload failed"I have jus...

How to cancel paid transaction

The buyer has paid for a out-of-stock item and we both agree to cancel the transaction. Full amount was refunded via PayPal. But there is no option in "cancelling the transaction" or "resolve a problem". EBay said the case is close because the item h...

I cannot find the seller dashboard in my ebay/account. Where would it be ?

Open PayPal Case

I have someone who bought 2 of my patterns, not on Ebay, and when I got back from the Post Office from mailing them, I find that they have opened a SNAD, case against me, because they went back and read the listing and saw that a crochet pattern is i...

Paypal invoice protection?

Hi guys If a person pays for a item off-ebay through a paypal invoice ( th invoice has a description of the item ) Can they make a claim for item not recieved and not as described ? I have heard they are not eligible tome make a not as described clai...

Cannot see unclaimed on paypal page but buyer can see on their end

Buyer has made payment but is getting an unclaimed message. I get a statement that payment has been made but is being processed by paypal. Logging onto my account, I can't see any received payment from that buyer. Neither can I see anywhere to check ...

how do i cancel a payment?

A buyer has made a payment to my account but it was pending for ages. Now I found out that I can cancel that payment and resend them an invoice through paypal, but how do I cancel the payment?