Postage cost being shown as 'free' in order details

rjsjh
Community Member

I have sold two items to the same buyer. Postage per item was $5 but I've combined the postage for the buyer by sending an invoice with the combined postage cost of $6.

The issue is, on the 'purchase summary' page the postage is showing as 'free' although in the 'order details' page it's showing as $6 combined.

Has anyone else noticed this?

Message 1 of 3
Latest reply
2 REPLIES 2

Postage cost being shown as 'free' in order details

Yes, I've noticed this happening with combined purchases. Just another of the many eBay glitches I assume.

Message 2 of 3
Latest reply

Postage cost being shown as 'free' in order details

me too - in the purchase summary - it shows on my international buyer purchases....which worries me as they are the expensive one and I certainly wouldn't be sending them free!  invoiceing is fine.

anyone know what this glitch is and how to fix?!

Message 3 of 3
Latest reply