Postage discrepancies

Even when a buyer has paid for the postage, eBay still charges me as the seller for postage labels. Why are they doing this? I have now changed all my listings to local pick-up only as I’m tired of being ripped off.

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Postage discrepancies

You are NOT being ripped off. The buyer is paying for the postage, not you. If you sell an item for $20 and you charge $10 for postage, that $10 isn't yours. That is what you use to pay the postage. You don't get to keep the $30. You only get the keep the $20. Did you think you didn't have to pay anything for postage? It's not free you know!

 

I went and looked at your sold listings and most of the items had inflated postage costs, so you are making profit from the postage. So I repeat, you are NOT being ripped off.

 

What do you think the postage cost the buyer paid is for?

Message 2 of 28
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Postage discrepancies

As said, you are not being ripped off

 

You DO need to learn the basics of how things work though 

Message 3 of 28
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Postage discrepancies

Should have taken the items to Aust Post - they'd do it for free. lol

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Postage discrepancies


@chebran_9401 wrote:

Even when a buyer has paid for the postage, eBay still charges me as the seller for postage labels. Why are they doing this? 


They are doing this because the buyer paid you for postage, as you said yourself, and with that money the buyer gave you, you are supposed to pay for postage labels.

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Postage discrepancies

imastawka
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Dear oh dear.

 

If you are so naive about selling. then you'd better learn about QR codes for pick-up sales

before someone claims an INR.

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Postage discrepancies

I may be as naive as you rather sarcastically claim, but eBay is not exactly helpful or clear in their instructions. What does “learn about QR codes for pick-up sales before claims an INR” even mean? Thanks for lowering my already shaky self-esteem.

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Postage discrepancies

Sorry. I didn’t explain the situation very well. EBay had already taken the cost of the postage from the buyer. This wasn’t passed onto me, instead eBay billed me AS WELL for the postage - effectively making both buyer and seller pay postage. The amounts I received on sold items were sometimes my asking price, minus eBay’s commission (fair enough) but then the postage cost as well. 

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Postage discrepancies

If you don't have a proof that an item has been picked up (through the scanning of the QR code), the buyer could open an INR case if they didn't pay in cash but used PayPal. INR means "item not received". They could just claim you didn't send the item.

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