Problems with Fastway Couriers

[barnett.australia.collection]

Delivery of items bought under the eBay banner is a vital part of the eBay experience for both buyer and seller – yet remains mostly out of the control of either. Is anyone else having problems with Fastway Couriers, or any other couriers? We have recently had a refusal to deliver to the designated address and the parcel was posted by the Fastway local agent only to end up at the post office who also refused to deliver requiring the receiver to go the PO, sign for the parcel and pick it up themselves. All this despite delivery being paid door to door.

[lyndal1838]

And it is still current.....it has been added to on a regular basis.

It has not been allowed to die completely before being ressurrected by someone with nothing helpful to add.

It is not like a thread about problems with ebay/paypal where the rules change and old threads become useless of offering any meaningful help.

[tazzieterror]

And I quote: "I hope, in vain, that people don't drag up many year old threads to add no value."

[davewil1964]

It is considered polite, if you are going to quote somebody other than yourself or the person you are addressing, to attribute the quote to the originator.

As you weren't addressing me...

[tazzieterror]

To quote davewil1964 from the first page of this topic,

"And this relates to a [8] year old thread about Fastway how?"

(I updated the time reference).

I presume you are being ironic, dave, given that being polite seems quite low on the list of things considered when writing many of your replies on these forums?

[davewil1964]

You can presume whatever you like, as long as when you quote me, you attribute it to me.

And that statement was obviously in reply to a rant about something other than Fastway. And, no, I am not going back to find out, as I have better things to do with my time.

[tazzieterror]

"Maybe you should start a current thread, then, instead of bumping one that will soon have its [NINTH] birthday. Regardless of your issues, the game has changed over those [NINE] YEARS."

[lyndal1838]

Oh for heavens sake, let people have their rants about Fastway....it is not doing any harm.

The bad service from Fastway is legendary and it does not look like it is going to change anytime soon.  Unlike the rules on ebay and paypal that change over time, no-one who posts on this thread is asking for advice on how to get satisfaction for a problem.

[tazzieterror]

Oh I completely agree about Fastway's terrible service and have no problem at all with those wanting to vent on here about them.

[marwi_3023]

I'm really lucky as Fastway don't deliver to my town so I have no issues with them.
Anything sent via them arrives via Australia post.
I did worry the first time I bought something and after purchasing saw it was Fastway

[jokerhoss61]

So Nothing has changed, but while companies keep using them it never will.

Fastway Couriers, what a joke of a business, deliver a parcel to 73 instead of 19 & then ignore my attempts to have the issue resolved. There isn't even a 73 in my street, the incompetent morons lack the intelligence to use a map or a gps to get the right address. Then they lie to me during phone calls, ignore emails. Over & over trying to get through their thick heads that the photo taken by the driver who delivered the parcel of a letter box with 73 clearly shown on it refused to believe it was not my address of 19 clearly shown on their website tracking. 
After 4 days of lies & bull**bleep** I went driving around looking for a letter box with 73 on it & type of fence shown in the picture sent to me & was able to track my parcel NO THANKS to Fastway **bleep**holes.
NEVER USE THESE INCOMPETENT & IGNORANT COURIERS.

Picture sent from Fastway to show delivery. Can anyone see 19 or make 19 out of the 73 I see. Useless incompetent couriers & not the first problems I've had with Fastway. And there are countless stories online of their incompetence.