Refund question

[feliz_da_kat]

I've have agreed to refund a buyer for an item I sold. Question is, should I refund him before the item is sent back or should I want until the item is shipped back to me?

[kopenhagen5]

When you have the item back and it is the same as you sent, and in same condition, then refund. 😉

[phorum_junkie*]

If I were the seller it would depend on why the item was being rejected.

If there was something wrong with it and the buyer provided a photo or condition report I would either refund without return or pay for it to be sent back if I thought I could fix it and sell it for enough to make a return worthwhile.

If it was just a change of mind I would certainly want it back in the same condition it was sent in at the buyer's expense.