on 14-08-2020 06:24 AM
on 14-08-2020 06:46 AM
If the buyer has opened a case for Not As Described then you should accept the return & provide a label.
on 14-08-2020 06:52 AM
If the item is not as described you have to pay the return postage, not the buyer.
Only when it is a change of mind return does the buyer pay the postage.