SELLER PROTECTION

ANY BODY HAD THIS ISSUE. PLEASE ADVISE

EXTREMLY IMPORTANT AND NEEDS eBay ATTENTION WHICH I AM SURE IT WILL BE IGNORED UNFORTENATLY. THIS WILL FORCE SELLERS TO NOT SELL ON eBay.
I do not think it is fair the way sellers are protected on eBay (VERY VERY UNFAIR). eBay is on the buyers side 100% against sellers. I have sold many items and i have been very loyal to eBay since 2000, lately there have been buyers who insist on paying the minimum postage without tracking despite advising them that tracking is safer, i also have clear posting requirements on my eBay listing, i try to help them but then they claim the item did not arrive (they do not prove that ) but unfortunately eBay take there side and i am forced to refund. This is happening more frequently now and I am not sure what to do except cancelling normal postage with not tracking which means selling will never be as good as with tracking more expensive. Please help me and advise what is your recommendation so myself and other sellers are safe.

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SELLER PROTECTION


@wandarrah wrote:

what is the serious problem with domestic and international posting i am doing wrong, please advise as i am not sure


 

Despite replying to it, you obviously didn't read my first post in this thread. Perhaps you should read it now. 

 

You can't charge a buyer for Standard Parcel Delivery and take it upon yourself to change their selected shipping method to Australia Post Domestic Regular Letter Untracked - especially when it's just to maximise your profit margin. 

 

To answer your other question, yes... Australia Post International Standard comes with tracking.

 

Being Zone 4, the UK is the most expensive. If you have Band 2 or better savings, it will set you back between $23.68 and $21.31. eBay will charge you $23.38... but I wouldn't worry too much about postage charges, as your buyer pays - not you. 

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SELLER PROTECTION

Typo - too late to edit

 

$23.68 should be $23.38

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SELLER PROTECTION

This is the problem:   

 

 
Standard Parcel Delivery
Estimated between Thu, 22 Jan and Thu, 29 Jan to 4570
Postage: AU $3.00
 
You can't put in your list "standard Parcel delivery" and then use a untracked letter.   For the love of mike, at least change your postage method.
 
And take out every bit of that blue and red wording.    Just describe the item.
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