Hi Everyone
I have been trying to build my eBay business for over 12 months and over time have added free postage, next day delivery, opened a store, improved the look of my listings with Auctiva and joined My Store Rewards to reward customers with cash back on purchases.
I sell mainly new clothes with many of them being designer brands. Most are around 50% less than retail. I will also regularly put items on sale. Some items are initially listed at almost full RRP but then I will put them on sale a week later. I have tried all methods of selling to improve my sales.
Last month saw an upswing in sales and I thought I was eventually starting to get some traction. This month I have plummeted to 4 sales (it would have been 5 but that sale turned into a non payer
).
With the new money back guarantee from eBay/Pay Pal coming into effect on 1st November, I was wondering if buyers are waiting for this? Firstly, if I offered a 7 day returns policy do community members think this would help with my sales ? Secondly, would this negate eBay's new policy or will the buyer still have 30 days to return the item? I take more photos before posting the item just in case the buyer decides to "create some damage" .
I would appreciate any feedback
Kind regards
