Scam Buyers

[francois_malan92]

I am getting quite sick of scam users buying my item, forcing me to list and re-list the item all the time because of unauthorised use. I keep sending invoices and then find out the person is a scam. It's making it almost impossible for me to sell my item.

Please do something about these kinds of things Ebay cause it's getting beyond ridiculous. Ive had to relist my item almost 7-8 times because of unauthorised users or fake users.

[clarry100]

We have not encountered this kind of fake user. Well... not that we know of anyway.

The ones we get are those who report that their item has not arrived or that we have not supplied the correct quantity.

Especially if you can see a history of feedback left for others that indicates they are the most "unlucky" buyers ever when it comes to this kind of thing. So unlucky in fact that they really ought to give up buying on ebay at all.

Since we use regular untracked mail we have little choice but to send out replacements.

After we do we always leave a follow-up to the feedback we left them that says something like.

"Replacement sent for item reported lost in mail <date>." Or similar if it is a quantity extra sent out.

I would like to see every seller leave such a message. That way other sellers can clearly see how unlucky a buyer really is.

And so can ebay if a future investigation arises against the buyer.

[*sparklz*]

List with a buy now only and immediate payment is required.

That way it is not sold till it is paid for.

[i-love-my-sheep]

You were trying to sell iphones, they always attract scammers. I would suggest blocking buyers from overseas. I would also set your buyer requirement blocks so that people with low feedback that haven't been through phone verification can't bid on your items. Most scammers have low feedback and haven't been phone verified.

To block overseas buyers, you need to do that in your site preferences as opposed to just not offering international shipping.