Seller wanting ridiculous proof of faulty item

[lotzrgood]

I purchased a small alarm clock. Problem was that it went through a set of 4 batteries every 2-4 days, so was proving very expensive. I advised the seller, who promptly asked me to 'send a video showing the problem'. I went back and forth a number of times explaining that this was impossible to do, so I asked to send the item back. Then the seller became unhelpful, saying I would not get a refund because I refused to send a video showing the problem! Then, to resolve the matter, the seller offers me a 5% discount against future purchases, I declined, so then he offers 10%! Ended up gettinga full refund, gave negative review, then got hounded to change my review because I had received a refund.

This is the 2nd time this has happened. I bought an item described as 100% linen. When I got it, it was the most revolting cheap polyester. Again, the seller wanted a video of the fault. I sent a photo - but he insisted on a video. Got offered the same stupid 'discount'. The item ended up in the bin, not even op shop, it was so awful.

[katistrophik]

[heihachi_73]

The device was more of a small computer than a clock, no wonder it needed 5V at a whopping 2 amps, this thing could probably drain a car battery in a week. That said, it was clearly designed for a power adapter, with the batteries probably being intended as a backup during a power outage.

As usual, avoid anything which requires more than two batteries just to turn on. This one was even worse in that it used AAAs which have terrible capacity straight out of the packet.

I found a Smiggle alarm clock in the hard rubbish about five years ago and it's only had its batteries replaced once. It's a circular-looking pink clock which makes farm animal noises as the alarm, but doesn't have any mobile connectivity or the like, it's just a plain old dumb LCD alarm clock. Weirdly, when I found it the year was set to 2052...

[joztamps]

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@heihachi_73 wrote:


I found a Smiggle alarm clock in the hard rubbish about five years ago and it's only had its batteries replaced once. It's a circular-looking pink clock which makes farm animal noises as the alarm, but doesn't have any mobile connectivity or the like, it's just a plain old dumb LCD alarm clock. Weirdly, when I found it the year was set to 2052...

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If it has "John Connor" scratched on the back, get rid of it.