Send Invoice

[jondalar2004]

I listed an item and forgot to put international postage on it.   A buyer from United States has bought it and it is sitting in my to be paid orders.  I have tried to send an invoice and add postage but a message comes through that the buyer has requested postage to an area I have not listed.  I went back and revised the item but still no luck.  Thank you in Advance.

[curraone]

I see two options:    double check your postage preferences - for countries I don't post too - in case it has been duplicated somewhere and is blocking the buyer's address.

Option two:   cancel the order "problem with buyer's address".

[siddieswans]

After checking Curraone's option 1 and using option 2 cancel the order "problem with buyer's address" add the buyer's ID to your Buyer Exemption List. Then re-list the item but as  a Special Listing for XXX (so no-one else will buy it.) Obviously you need to keep your buyer across all these actions. 

I actually had something very similar yesterday - a buyer from Canada could not bid, even though I had Canada enabled as a country I would post to. Even more strangely he could bid on other of my items but not on this one particular item. He solved the problem by getting  a friend in the USA to bid/buy for him, but perhaps there is a glitch somewhere.