Sending buyers messages

[arnl7178]

So, this is my gripe.

If a buyer wins an auction, and they don't pay fairly quickly as most do, I normally message them after 24 hours or so to make sure everything is ok and to get an update on their payment method. If they are paying with bank deposit, most times they don't mark the payment as sent so I have no idea it's coming.

I'll message them, politely of course, and ask them to just let me know if they are paying with bank deposit so I know to keep an eye out for the payment.

Usually, no response.

I'll leave it until day 3 normally, and message again, explaining eBay will automatically open a non-payer dispute on day 4 as that is how my settings are.

No response again, but they typically pay and generally with PayPal.

I have no issue with how long it takes them to pay, and I'd be happy to give even a week extra if they needed it, but COMMUNICATE with me.

I don't understand how anyone, buyer or seller, can read a message from a user and completely ignore it.
It's beyond rude.

So, should I just not be messaging my buyers? Should I simply let time runs it's course and let eBay automatically open non-payer disputes without me contacting my buyers at all?

I sometimes think I should, but then run the risk of having my communication stars marked down. I also don't like the idea of annoying my buyers but isn't it just common courtesy to message a seller with their intentions "I'm paying via bank deposit" or "I will pay on "Thursday". Something. Anything.

Any advice?

[*new2vintage]

I just wait and if I'm paid within 4 days I'm happy otherwise I open a NPB dispute on the 5th day.

[arnl7178]

That's exactly what I'll be doing from now on too.

Thanks for the advice everyone.