Sent item already, buyer hasn't paid

[cwan1991]

As you can tell from the title I was incredibly stupid to send my item off without having received payment from the buyer. I don't know why I did it - I never do so usually, but the buyer messaged me saying if I could send it asap because they wanted it immediately. 

Anyway, it's been 3 weeks and the buyer still hasn't sent me the money. Whenever I message her, she claims she doesn't have money, or doesn't have Internet, waiting until she gets paid - the list of excuses goes on and on. It's either that or she just completely ignores me. 

So just then I sent her another message asking what's happening, and she said to me "I haven't had internet access sorry that's why I haven't been replying. This dress is actually tooabig on me so would like to return it if possible please. Its veryabig for a size 8 which is very unusual."

Usually I would allow for a refund, but she's had it for 3 weeks and she only just made the decision? Seems a bit fishy to me. She's probably worn it or something. So I told her no I'm not allowing you to refund it and asked her to pay me immediately. 

This is the reply I get: 

"And it's not my fault I haven't been able to access internet to pay you so it hasn't only been an inconvenience to you! There is nothing wrong with the dress. I have only tried it on and it was way too big on me. The dress is still in the same condition as it was when you sent it to me. No different. You won't get my payment tonight. So your choice. I'm rather tired of the way your talking to me as well. Your being completely rude about a matter that has been out of my hands and you had the nerve to accuse me of lying when I share this account so you had no right to make accusations."

I have no idea what to do now. At least I can say I definitely learnt my lesson not to send something off before the buyer pays.

[*new2vintage]

" OP -  I would not even attempt to get her to send back "

What makes you say that cat ? You don't want the OP to lose their dress and end up with nothing do you ?

[kafav]

Foxy i hope it wasn't to hot)))

[lyndal1838]

OP -  I would not even attempt to get her to send back I would open UPI and give her a strike at the very least (unless she does pay to avoid the strike). If that happens and she leaves you neg appeal to eBay right away. Keep all messages just in case

Why would you say that?  The buyer has already asked to send it back but the OP refused.

At least if it was sent back the OP would have something to resell.

[jillywinkle]

Oops ...... 😮

What a drag china!!!!

My advice is to entirely forget about it darlink & put it behind you as experience.

It will never happen, payment nor return of the frock. Why would she tell you any truths now? why should she? She can get away with it....yay!! not paying was her first dishonest measure & yep the excuses, toying, playing for time..because she can. And now getting a bit threatening too? What a piece of work.

Amazing she is still emailling you really. 

Ghastly person..ugh. I had a similar experience years ago. It made me so cross & in the end, I gave up & shut it out of my mind. I sure learned never to accidentally post before payment though...;-)

Don't feel stupid, heaps of people have made this mistake...usually only once...ha....jilly

[tall_bearded]

An online transaction is like any other transaction.  If you take possession of the item you must pay for it.

Therefore I recommend you write a ‘Letter of Demand’, requiring they, the buyer,  within 14 days, either return the item in the condition that it was sent or pay for it, and send it to the buyer by registered post

Then if after 14 days they don’t return or pay, go to your local court and initiate a small claim: debt recover action.

The down side, yes it will cost you a couple of dollars and a bit of your time to file the paperwork.  The upside is the look on the buyers face when they find out, not only do they have to pay for item, but they also have to pay what it cost you to bring and pursue the application, and if you really lucky you may also get a few dollars in punitive damages

Been there, done that, and it was well worth the time and effort.