Slow & Rude Payer

lrtmms
Community Member

I have sold a water damaged iPhone 4s that I had used as a parts donor at the starting bid of $20 + $8.50 post four days ago (Friday 11th). I sent the buyer a payment reminder a day after the listing ended as I wanted to ship it out on Monday along with other items at the same time. (It is a 20km/12.5mile round trip to the post office).

 

This is the response I got: I have 3 days don't be pushy

 

I know I was probably being a bit pushy but certainly didn't expect such a response! (Normally buyers pay within 12 hours)

 

The buyer only has two positive feedback scores. I thought I had enabled buyer restrictions on the listing but that may not have been the case.

 

Now that it is four days without payment, what is the best way to deal with this customer without them turning and destroying my eBay reputation. What if he recieves the item and starts a case arguing it is not as described etc? My description was very clear.

 

It is surprising it has to take so long to pay for an item you intend to purchase.

 

Ideally, I would like to cancel the purchase and consider hanging onto it as I don't want to sell it just to have my eBay reputation destroyed.

 

What are your thoughts and what are the options I can legally take through eBay?

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Slow & Rude Payer

Except that they haven't. It's now over 4 days and a NPB is an active option.

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Slow & Rude Payer

OP, whatever the outcome, my sugestion is that perhaps you change everything to BIN with Immediate Payment required. That way you will eliminate all the hassle of non-payers 100% of the time.

 

I did this a couple of years ago and never looked back.

They buy, or they don't buy, there's no in between.

Plus I get the price I want which is a win-win situation all round.

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Slow & Rude Payer

lrtmms
Community Member
Yes I realise it probably wasn't the best thing to do. No I didn't threaten a dispute, I just clicked the 'send payment reminder' button 12 hours later. He then replied saying he had three days. Today is day 4.
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Slow & Rude Payer

lrtmms
Community Member
Cushincovers,

Excuse my ignorance, but what is BIN?

I changed most of my listings to auction as I had them sitting for 12 months so hoped by dropping the price and using an auction I may get somewhere between the starting bid and the buy now price
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Slow & Rude Payer

BIN = Buy It Now.

 

All my listings are set to BIN instead of Auction.

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Slow & Rude Payer

lrtmms
Community Member
Aha! Thanks. I probably should scrap all the irrigation parts as no one is able to pay even half price for them so I just loose on fees.
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Slow & Rude Payer

Buy It Now. You can't require immediate payment on auctions.

Unfortunately we've all handled things in a way we regret and it's a case of live and learn.
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Slow & Rude Payer

Have you tried gumtree or buy & sell groups on facebook?
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Slow & Rude Payer

lrtmms
Community Member
Yes your right.

No I haven't got Facebook and avoided using Gumtree as I wanted the security of eBay & PayPal. Plus Gumtree is a shocking interface to use.
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Slow & Rude Payer

lrtmms
Community Member
What should be done with iPhones? I was hoping to buy and fix up some in my spare time and sell on but all I get is this! I though auction was better as I could see what the demand was.
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