on 15-08-2017 04:49 PM
I have sold a water damaged iPhone 4s that I had used as a parts donor at the starting bid of $20 + $8.50 post four days ago (Friday 11th). I sent the buyer a payment reminder a day after the listing ended as I wanted to ship it out on Monday along with other items at the same time. (It is a 20km/12.5mile round trip to the post office).
This is the response I got: I have 3 days don't be pushy
I know I was probably being a bit pushy but certainly didn't expect such a response! (Normally buyers pay within 12 hours)
The buyer only has two positive feedback scores. I thought I had enabled buyer restrictions on the listing but that may not have been the case.
Now that it is four days without payment, what is the best way to deal with this customer without them turning and destroying my eBay reputation. What if he recieves the item and starts a case arguing it is not as described etc? My description was very clear.
It is surprising it has to take so long to pay for an item you intend to purchase.
Ideally, I would like to cancel the purchase and consider hanging onto it as I don't want to sell it just to have my eBay reputation destroyed.
What are your thoughts and what are the options I can legally take through eBay?
Solved! Go to Solution.
on 15-08-2017 09:58 PM
Except that they haven't. It's now over 4 days and a NPB is an active option.
on 15-08-2017 10:06 PM
OP, whatever the outcome, my sugestion is that perhaps you change everything to BIN with Immediate Payment required. That way you will eliminate all the hassle of non-payers 100% of the time.
I did this a couple of years ago and never looked back.
They buy, or they don't buy, there's no in between.
Plus I get the price I want which is a win-win situation all round.
on 15-08-2017 10:06 PM
on 15-08-2017 10:10 PM
on 15-08-2017 10:11 PM
BIN = Buy It Now.
All my listings are set to BIN instead of Auction.
on 15-08-2017 10:15 PM
on 15-08-2017 10:15 PM
on 15-08-2017 10:16 PM
on 15-08-2017 10:19 PM
on 15-08-2017 10:22 PM