Slow payers

[dick106]

Morning,

Can I prevent previous buyers from bidding on future sales because of earlier slow paying practises? If so, how do I do it?

Thanks

Dick106

[dick106]

I'm not suggesting immediate payment but I'm not prepared to chase people for monies owed. If they can't be bothered paying within three working days, I don't want them as clients.

[5kazam]

I appreciate that this is a 'resolved issue'.

However, sometimes personal issues/problems can get in the way of paying for something that suddenly is not on the priority list.  

I understand there are some pretty scammy people out there, but not all slow payers are dodgy.  

I've just had a 'slow payer' who had  'issues with kids and life in general'.  Without telling me her personal life/story (not my business) who can say whether a serious situation arose, and paying for her eBay purchase was the last thing on her mind.  

I can understand and accept that.  

The account has now been paid with probably an 'oh! s...t!!'  

[scovacs01]

Perhaps you would prefer no clients at all,with an attitude like that!

I agree with everyone else who says they would prefer to have a slow payer then no payment at all.

[medalsbadgespatches]

I have noticed lately a number of buyers who dont pay until I open a Unpaid Item Dispute after 7 days. Im happy to allow a few days for payment but 7days? Its asking a bit much of a seller to wait a week.

[ajarnjenny]

I really don't even mind (too much) if they do that. What I mind is that they then get pee'ed off about getting a UPI.

[medalsbadgespatches]

Sellers who are scared of using the UPI process are what is making it easier for slow payers to continue. If every seller used Ebay UPI guidelines then slow buyers would be prompted for a better payment time ( which can happily be a few days - 7 days is too long)

Imagine the hue and cry if sellers didnt post after 7 days of receiving payment?

As an aside, how about a buyer rating based on their average time to pay? available to sellers? It would show all trading parties who they are dealing with . Exactly as feedback does for potential buyers.

[masterfuleve]

Hi there,

I've just seen this thread.  I was on here looking for advice on how long you should give a buyer to pay.  I sold something the other day -  I sent an invoice the next day and then the following day I sent a message telling the buyer that as I live out of town - I cannot get to the po each day to post parcels and therefore they had missed the post for last week.

I finally got a response back saying they had only just seen it and had been called to a family emergency and would pay next week.  This is the second time I have had a 'family emergency' excuse - now it may be genuine -  but in the same time they replied they could have paid via Paypal - it was only $20!

So do you usually state on your ad the number of days a buyer has to pay.  Is it legal then to cancel the transaction and relist if no payment after the stated no. of days?

Thanks!

[putney32]

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@masterfuleve wrote:

Hi there,

I've just seen this thread.     --------

So do you usually state on your ad the number of days a buyer has to pay. 

NO because ebay allows 4 days before a dispute can be opened, and ebay sends a reminder on day 2... thats enough

Is it legal then to cancel the transaction and relist if no payment after the stated no. of days?

NO you cannot just cancel, you need to open/close the dispute (4+4days), that'll get your fvf back from ebay and you can then relist.

for a cancellation to take place the buyer must agree,  thats called a Mutual Cancellation.

Thanks!

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[stormness_1]

Echoing the "I'd rather have slow payers than no payment at all" sentiment mostly reflected here. What I can't stand is messages like the one I got last week asking when I'd be shipping their item, and could they have feedback, please?, when their payment took several days and me sending them an invoice, and all other items sold that week had been shipped already - I had to make a trip just for them.

[thecatspjs]

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@masterfuleve wrote:

Hi there,

So do you usually state on your ad the number of days a buyer has to pay.  Is it legal then to cancel the transaction and relist if no payment after the stated no. of days?

Thanks!

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IMO it is always best to state in your listing the number of days you allow for payment. 

eBay provide 4 days for payment before you can open a non-payment dispute, however different sellers offer different terms, and I think it is best to be clear about payment policy upfront to people wishing to buy from you.

You can make it explicit in your terms and conditions that the sales contract will be considered cancelled if payment is not received within a certain timeframe and that the item will be relisted, however there are no supporting eBay policies or processes to make this straightforward and easy. 

Not withstanding that IMO 4 additional days to make payment it is far too long for a non-payer that has already reneged on their commitment to make payment according to your, or eBays terms, it is just simpler to follow the eBay non-payment dispute payment process that gives a buyer 8 days in total to make payment and relist after a dispute is closed.