So, does PayPal accept Austpost's new standard tracking as proof...

[kustomizer99]

... of posting and/or delivery?

Or do we always need to also purchase the signature on delivery sticker for an extra $2.95 per package?

I hope someone knows, would prefer to not cut into meagre profits... ]:)

[viewmont1071]

Had you called Paypal and told them the tracking only confirmed tracking to a mail distrabution centre they would have given you the oportunity to appeal or they would have offered a discretionary refund, why would you waste the taxpayer's money using a publically funded service before trying to get a resolution through Paypal?

The requirement 3 for SPP proof of post need not include the buyers address and it definitely is not required to show delivery to anywhere....

You are required to prove delivery to the carrier. ie a regular postal receipt with the date posted and the buyers postcode

The requirement 4 for SPP ie You must post to the buyers address stated on the paypal transaction summary cover can be substantiated easily with a statutory declaration

This has always been the case.

Paypal has not changed their user agreement or policies but I note a few that have seen the light

The more people that lodge complaints re paypal's SPP obfuscation the sooner that obfuscation will stop or at least be addressed by an entity that can elicit change

[punch*drunk]

Can someone explain to me what people think the ombudsman is for, if not to resolve disputes between people and corporations?

Why is it wasting their time to contact them re a dispute when that is their actual function?

There is nothing wrong with even going to them first, even if its just to get advise on how to proceed or deal with a company. I contacted the electricity ombudsman recently before making a complaint to my power company because all the supervisors were on lunch and the girl I spoke to wouldnt take my complaint seriously. I didnt feel like just waiting around and calling back in the hope that they would be available.

The ombudsman made sure they took my complaint seriously and made sure they contacted me within a reasonable timeframe.

Thats their job.

[catsnknots]

Once you mention Ombudsman to any business it is amazing how fast they resolve a problem... 

I had one of those cash back vouchers worth $200 due to me... they said 10 weeks... 12 weeks later and it was still not here and there was no explanation other than that there seems to be a problem... 

I called them up and said they had one week to get them too me or I would make THAT call.... 

one week to the day they arrived... B-)