So now a 3 in DSR's is unacceptable?

[thestrangerabbit]

From the new seller performance standards:

"Detailed seller rating of 1, 2 or 3 for item as described"

[thingsmostneeded]

Certainly is. It's now a defect.

Along with glitchy refunds and cancellations.

And those defects rule your selling powers and stick around for 12 months.

Ain't eBay ideas grand sometimes?

[anartaddict]

Yes that's right. Just had my first ever recently. Tried contacting buyer to very politely ask why, but no response. Had a heap of photos and really don't understand how she justifies it, but have to take it. Very unfair. 

[lane-ends]

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@anartaddict wrote:

Yes that's right. Just had my first ever recently. Tried contacting buyer to very politely ask why, but no response. Had a heap of photos and really don't understand how she justifies it, but have to take it. Very unfair. 

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For many buyers a 3 means there is nothing wrong with it and so no grounds to complian. It simply wasn't quite what suited their needs best, not sellers fault, buyers regret rather. So its a 3, probably still thinking its anonymous and harmless.

I get a lot of these due item being wrong size, even though I have a 'no fault" return policy. So even fixing the problem wont get rid of defect. Kind of defeats the purpose of a returns policy.