Somebody has bought an item, but says he accidently misclicked on it. What do i do?

[jchu8948]

Hi guys

A customer has bought an item, but i received a message from him 3 days later (today) that he "accidently" misclicked on the purchase button. I am a relatively new seller, so i am not sure what to do.

Any help please?

Much appreciated

Thanks

[magpie13*8]

oh wow, thankyou!!

hmm, i reckon she is a scammer, why so many big bags!!

thankyou, ill be keeping that likn,

your a gem xxx

[ozstockman]

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@horizon1907 wrote:

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@bakeandfry wrote:
It is not an accident, buying an item is a two step process, if they dont pay by four (4) days, open a non paying dispute, four (4) days later close the case, put the non payer on your blocked buyer list.

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I once had a woman say her 18 month old accidently placed a bid. Geeeeeezzzzeeee, clever Tot.

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I have had even a funier one. One buyer asked me to cancel one sale and refund her payment because her 9 years daughter bought it but wait ...that's not all. Her daugher also paid for it through paypal.

I cancelled it by the buyer request, refund the payment and blocked this buyer but she still was able to leave me a neutral feedback.