Sorry, yet another question about these ebay extra small satchels.

[grannytakesatrip17]

Hello all you good people 🙂

Please bear with me here. I apologise as I normally use prepaid Aus Post satchels, so I am somewhat confused.

I purchased $60 worth of these satchels as I assumed that anything which would fit in these would qualify for the ebay postage labels priced at $8.55. all over Australia.

Last week, I sold a small item which was about 5 cms thick, and when I went to purchase a label, it came up at $10.50. There was a box above, asking me to measure the item.

So, I decided to skip this and just posted it in a small prepaid satchel, because I couldn’t be bothered messing around.

So my question is as follows, is there a maximum thickness which you can put in these satchels, does anyone know.

As far as I can see, nothing is mentioned on the package.

I, perhaps wrongly assumed that it would be treated in the same way as a small satchel, eg you can pack anything in so long as it is not in excess of 5kg.

I know that some of these satchels are marked as 250 gms, but that is basically a mistake.

Any help will be very much appreciated.

Thank you.

[twyngwyn]

I don’t think Netsuke would survive an xs package…just my opinion

Look how much extra packaging you can put into a satchel.

[curraone]

I would report that to Australia Post so your post office can get sorted out.   It is definitely wrong information.

[siddieswans]

With the best will in the world, counter staff often have no idea what’s going on (though Managers obviously should.)

I struck a new counter person the other week; they refused to lodge my pre-paid letters with tracking, because I had removed the back tear-off (“sender to keep”) which I was presenting for hand date franking. They said they had to remove the completed tear-off themselves so they could check that the address on the front of the envelope was the same. I didn’t bother arguing with them; I just stood aside and waited until one of the regular staff was available. Fortunately they only seemed to be filling-in for that day.