Selling

Seller wants to mark item as received by customer , when no tracking was used .

How to mark an item as received by a customer . When no tracking was used , but the item was received by customer .

Resolved! Changing International postage

Hi ALL,I have 9000 books listed and need to change posting policy on all books.I dont want to sell internationaly but I cant seem to change this using bulk editing.Can anyone offer adviceThanksJeff

A buyer does not respond to my messages

I posted my first item for sale on eBay & on 8/9/25 eBay notified me it had sold with a link to contact the buyer.Despite a few messages, the buyer has not responded. I assumed that the sale had fallen through. Today I got an email from eBay to say m...

Resolved! My item for sale showing all sorts of payment methods when all I want is PayPal

It's been 10 years since I've sold on eBay. Just listed my first item since then, today. I notice that the payment options listed are many.PayPal, G Pay, Visa, Mastercard, Diners, After pay, Zip How do I get my listing to list ONLY PayPal? Have thing...

Request for Refund of Unused Shipping Label Fee

Dear eBay Support, I am writing to request a refund for a shipping label fee that was charged to my account. I downloaded the label but did not use it, and the package was never shipped with this labe

Selling Replica Items

Hi all I was wondering why eBay doesn't allow people to sell replica items such as Louis Vuitton, or Chanel if it is listed as replica in the description. I have seen people listing replica Louis Vuitton as LV rather than "Louis Vuitton" and starting...

Funds on hold : awaiting authentication

Hi, My item have a blue-tick "Authenticity Guarantee". But when Item sold and buyer already paid the item, there is a note ["Send to Authenticator by Tue, 23 Sep ... Funds on Hold : awaiting authentication]. This is my first time with this scenario. ...

An add apeared mysteriously last night on my shop site

An add was placed mysteriously somehow on my site last night for 5 brand new engine head gaskets $1 each. ''Pick up only " They all sold immediately to one buyer and paid for. I received the usual notification this morning via email . I only sell DVD...

Find Similar Items

Is this new ? An icon in bottom left hand corner of item listing photograph. (magnifying glass inside square). Click it and the eBay 'Ai' will find items from other sellers. A feature used on many Chinese eCommerce platforms. Very handy for buyers to...

Screenshot 2025-09-17 at 08-34-07 E-Bike Components eBay.png

Suspicious scammer using AI generated or photoshopped photo in a return case

Hi all,I have a suspicious scammer here that I never came across with.This buyer created a return case with only one photo uploaded.The photo shows a crack inside of the mug.First of all, this is a brand new Hermes porcelain mug, which I have sold nu...

Please avoid Sendle for your customers sake

I have bought a few things which have been delivered with Sendle. After two problems, I saw something was being sent with them when buying something else. I immediately contacted them and asked them not to leave it outside as things always get stolen...

Resolved! Express Post Satchels Sydney Metro Only

Hey all, I have found a ton of these "Sydney Metro" express post satchels in a deceased estate. I have never seen these kind of satchels before and I don't know if they are still valid. They seem quite old. I'm thinking of selling them. Do prepaid s...