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Forum Posts
ebay contact email customer support
Hi, I'm looking for a contact email address for ebay customer support to sort out an offer that was provided by email but not offered during purchase process. I've looked everywhere i can but always just goes round in a circle back where I started fr...
Fake stamps and silver coins
There are currently many counterfeit stamps and silver coins being sold on eBay. Their prices are well below the normal cost, and after deducting eBay’s fees, they are being sold at a loss—if the items were genuine. I have reported this illegal activ...
Custom Offer
Accidently posted
Customer Claims She receive half her order
Hi I'm seeking some advice, I have a customer who has messaged me that she received half her order. No problem I asked for photos of what she did receive. She couldn't send photos due using the product already. I'm just concerned, wouldn't you contac...
I have entered the wrong tracking number and the parcel has been delivered but it is not showing
How can my funds be released if the tracking number is scanned was incorrect and now the parcels have been delivered and I have confirmation from the buyers but because the tracking isn't working my funds are still on hold.
Resolved! Send Offer to Buyers - Any Success
Is anyone willing to share their levels of success with using the "send offers to buyers" feature? I'm currently at 0 sales from 22 offers sent. I usually knock 10 - 15% off the BIN price. Still no interest from the watchers. Funny thing is 6 of the ...
First time auctioning a vehicle, reserve not met, error message when using Second Chance Offer
Appreciate any assistance for auction newbie...First time auctioning a vehicle, reserve not met.Attempting Second Chance Offer option for 2nd Bidder at $600.Receiving error message about "Buy It Now Price".This was not an option used in original auct...
Unable to promote on Ebay
Hello, I’m reaching out to request assistance with an ongoing issue I’ve been experiencing on eBay.I began selling on eBay in late March this year, and since my first day listing items, I have not been able to access or use the Promoted Listings feat...
How do I find where the money from sold items go
Hi, I just can't see where my bank details are, I have a few items that have sold days ago and theres nothing in my bank account, and I am not sure which account it's going to.Thanks
Item I’ve sent
I sent off an item using the barcode sent to me by eBay. The receiver has contacted me to say this isn’t her address. Item has been shipped. What happens now?
Reserve price seen on item not in car/boat category
Hi, does anyone know if ebay Australia has changed the rules around setting reserve prices? I thought a reserve was only available for cars and boats, but I've seen an item in the fashion jewellery category that says Reserve not met (item 30656330763...
Payment On Hold
Has anyone else had payments from selling an item put on hold, as i have been using Ebay for over 20+ years and have never had a payment put on hold, as the only thing i can find is that they can hold payment for upto 30 days which is not right, cons...
Resolved! Advice needed
I sent an item to a Canadian buyer and it was received by them, positive feedback received from them and even a little ebay message to say they 'love' the item. A few hours later I get another message saying that they have looked at the item more and...
Resolved! Suspending sales for about six weeks
Next year (2026) I hope to be travelling overseas for about six weeks. As I don't want to get any orders during that period could I end all listings and relist them on my return? I assume I could do this, but would the items be relisted with all the ...
Changing listing location (US to AU)
It seems I've accidentally listed an item on the US ebay (.com version), due to using a third party plugin (codisto). Is there a way to change the US listing to Australian ebay without having to create a new one?
