More Knowledge. More Possibilities.
Seller Centre has answers you can trust for all your selling questions.
Forum Posts
Payments on jold
Hi how do you get eBay to release funds for items that have been delivered. I keep getting the runaround from the chat. Apparently the customer has had the parcel since 3rd march but I have to wait if they like it and dispute it. Is this legal?
20+ Year Seller – Incorrect Advice From eBay Support Led to Refund and No Follow-Up
Hi everyone,I’m hoping someone from eBay or the community might be able to point me in the right direction.I recently had a return case involving a PlayStation. When the case was opened, I contacted eBay support by phone to make sure I handled it cor...
How Much does it cost to promote your sales on E-Bay
How Much does it cost to promote your sales on E-Bay
Feedback System is a complete FAILURE
I would like to stress my opinion on the complete failure of the ebay feedback system. As a business seller in all my seller adds i offer a complete refund or product replacement with no questions asked, weather it be postal damage, buyer not happy ,...
Orders have disappeared
I’m not sure what to do. I’m trying to access my orders to print out some labels I had created. It keeps giving me the same things: ‘nothing here yet! you’ll be able to view all your orders here’ I have many orders that I needed to have posted today...
Return delivered to wrong address, now it's up to me to sort out with Australia Post
Had a buyer return an item, change of mind. I received a notification saying the return had been delivered but I didn't receive it and wasn't home at the time the tracking say delivered. It was a signature required delivery due to the high value. I c...
Payment
I’ve sold a watch and posted it well over a week ago and cannot get any communication with the buyer
EBay buys Depop from Etsy
https://share.google/oDqa2xwXfxX7V3N8m
Funds on hold policy change?
After 26 years selling on eBay, 100% feedback rating and just one negative many years ago, I learned today that an item I sold on the weekend has had its funds placed on hold by eBay. As the buyer had paid promptly, I mailed it straight away and then...
International tracking not working
I’ve sold several items, and have received confirmation from the buyers that they have received them, but international tracking isn’t working so they haven’t been recognised as delivered so I’m not getting paid. Is anyone able to help. I’ve spent an...
Parcels over 1 kg
So now that the dust has had time to settle on ebay's new 'enhanced & cheaper' postage labels, I'm just wondering how people are managing postage costs for parcels over 1 kg where you use your own packaging. TIA.
Sales fees
Please help. I sold the item 23-14220-63113. The eBay mistakenly issued two postage labels. I was not able to delete the postage label with wrong RETURN address. As the result of the mistake, I had been charged twice for the same postage. The first L...
information on Matt & Amanda Clarkson Ebay magic course
Hey everyone Id like to know if anyone has had the pleasure or displeasure of dealing with the CLARKSONS EBAY MAGIC FAME It seems a little weird but if you have the course have brought the course or thinking of it could you please help me out any inf...
Contacting Customer Service withou CHAT!
Can anyone give me the contact details for EBAY! No not the chat option, the last 2 times have ended badly with me losing an hour and my patience.What a nightmare this is..... last item I was charged 15% commission, having to relist every 3 weeks so ...
Does freight listed on eBay incur fees?
Haven't sold on eBay for nearly 18 months so the final value fee involving shipping is new to me. I'm doing pickup only as a result. Have had a request re a courier and tried to work out a quote for sending to Perth - ended up just giving weight and ...
