I have recently sold my first batch of items. Hence I'm a novice user with only a limited (but growing) perspective of the processes and possible pitfalls.
All transactions have proceeded will enough and positive feedback is flowing in.
However, a longterm eBay user with his own shop purchased a rather rare & mint condition packaged toy toy from me.
The same toy appears on his store for approximately 4 times the value he paid on his winning bid !
Unlike the other buyers of similar items sent at the same time, he is 'disatisfied' because when the toy reached him and "opened and resealed with adhesive tape " - not mint anymore.
Having posted this in mint condition (with bubblewrap and supporting cardboard to ensure it reacheded him in good condition) I am dealing with his dissatisfaction by checking the carrier (Australia Post).
I have made a number of checks and returned responses based on my available time.
However, the adversarial tone of the mails and fault free other/same time transctions raises some queries in my mind.
If in fact it was custom inspected there is perhaps an explaination that we can both undertand and deal with.
Has anyone encountered similar and how to proceed ? I'm a tad suspicious.
Can a specific bidder be excluded from future purchases on things I offer ?
Any advice or helpful coments would be appreciate.
