Selling

Little AP scanning

It would appear there's not much scanning going on at AP atm. Ironic, probably more important now than ever.

Setting up a basic ebay store opinions?

Hi! I have been running my eBay store selling my rope halters, lead ropes and horseshoe dreamcatchers for round about a year. On average I sell about $80 worth of stock each month (not including how much I need to deduct from the amount spent on mate...

Sending to a click & collect address - is an e-Bay postage label required?

I've just sold an item for the first time in a long time. Unbeknownst to me, an option to send to a click and collect address was added to the listing - apparently an option buried in the settings and turned on by default. The postage I charged was f...

Resolved! How do I put a holiday message on each listing?

Hello!I am having great difficulty finding where to go on either the ebay app or the desktop website on my phone in order to let buyers know I will be away from 22 December to 3 January.I don't want to put my store in holiday mode or hide my listings...

Resolved! Can you use Parcel Collect for letters

I've got an order with an address that says "Parcel Collect ..." (a number on the end). Can 'letters' be sent to those addresses or not? I seem to remember reading something in the forums on this but it was quite a while ago.

How do I Respond to ebay customer request in a foreign language?

Just received a request to respond from ebay as on of my international customers has a problem . Problem is its a half page of text written in I'm guessing German . Ive managed to open a link which takes me to another foreign page with links.I'm relu...

Anyone else still waiting for their (FREE) Google home mini?

Ebay sent mine to an address I have not lived at for more than 7 years, (and has been long since removed from ebay), so I don't know why it was sent there in the first place, Then told me it would be sent to the correct address, which I supplied, and...

How can I resend an amended invoice for an item that has already been paid

I have an item that was bid on by "Make an Offer" it was then paid for before I had a chance to view the postage. I need to amend the postage by and additional $15 but do not know how to do this now that the item has been paid for

Cancelling an order

Hi all, I recently had to cancel an order as there was an issue with the buyers address. eBay cancelled the order without a hitch but the PayPal funds are still in my account from the sale. I assumed cancelling would mean an automatic refund as has h...

Signature - Australia post

Posting Anonymously. I sold my old iphone because i upgraded to the new xs. I did everything right. posted it over the counter with Australia post. got the receipt. made sure it was signature and can't be left unattended..I posted it on the next busi...

Occasional sellers penalised?

I'm an occasional seller so haven't been on Ebay for a while and am not up with their regular rule changes, but is this right? I recently listed 6 items as BIN and was charged a small fee of 2.63 , they have been listed for a week and I sold 2 items ...

opt in to the new version of "Manage all orders" page

Hi Can you help me to opt in to the new version of "Manage all orders" page Thank you

Buyer wants return and refund via Ebay

Sold shoes to a buyer who now wants to return and be refunded plus return postage “not as described”Says I did not state shoes had a small heel - images clearly display heelThis buyer contacted before sale a couple of times to get cheaper buy it now ...

Unauthorised 'Safe Drop' item stolen.

Insured for $450. No mention of 'safe drop' when processing label at MyPost.AusPost regarding safe drop...Under the Safe Drop terms of use, we can’t be held liable when a Safe Drop has been approved for a delivery which is subsequently damaged or goe...

Help Please - A parcel for Canada

Hi Guys, your suggestions please with how I should handle this without getting a big fat demerit from eBay. Although the Canada Mail Stike has ended I was informed at my LPO this morning that Customs Canada is not yet receiving international parcels,...

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Forum Posts

Little AP scanning

Setting up a basic ebay store opinions?

Sending to a click & collect address - is an e-Bay postage label required?

Resolved! How do I put a holiday message on each listing?

Resolved! Can you use Parcel Collect for letters

How do I Respond to ebay customer request in a foreign language?

Anyone else still waiting for their (FREE) Google home mini?

How can I resend an amended invoice for an item that has already been paid

Cancelling an order

Signature - Australia post

Occasional sellers penalised?

opt in to the new version of "Manage all orders" page

Buyer wants return and refund via Ebay

Unauthorised 'Safe Drop' item stolen.

Help Please - A parcel for Canada

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Problems with invoices