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30 day returns / No returns

A few weeks ago I posted about the proposed changes to returns policies. I was advised by members much more knowledgable about eBay to bulk change to no returns, which I did. I'm relisting quite a few items that ended today, and I noted that eBay has...

User avatar by • Community Member
  • 304 Views
  • 2 replies
  • 4 Helpful

buyer pays for item and 5 minutes later wants to cancel

ok a buyer was making a best offer on one of my items, we go back and forth until we agree on a price, he pays for it. then around 5-10 minutes later asks wants to cancel and get a refund.i havent posted it out yet but since i have a "no returns" lis...

Australia Post Pricing Logic

I'm sure if you're a long time seller, you've come across this before. I don't usually send heavy parcels (most items are under 500 grams) so when I needed to send a 1KG parcel to the United States, I thought to myself, well I already know a parcel 5...

Lights on ...lights off

Sunday, Monday, Tuesday, Wednesday - 4 sales total ...Thursday 16 sales and 3 questions..... Friday nothing , nada zip ! Can only imagine how busy I would be if the lights were left on ! So over ebay but no where else to go!

User avatar by • Community Member
  • 1143 Views
  • 13 replies
  • 5 Helpful

Is it possible to turn off the automatic listing?

I would like to turn off the automatic listing feature. It is not working properly as some items were automatically listed for only 3 days and some for 7. I would like to relist what I want to in my own time.Any help would be appreciated.

User avatar by • Community Member
  • 289 Views
  • 3 replies
  • 0 Helpful

Watch your ebay printed labels - wrong return address

Just printed a couple of ebay post labels and noticed it was using a return address that I have not had for 5 years. Just a heads up to check your return address as it seems ebay is fiddling ....again (or should that be still? )

User avatar by • Community Member
  • 322 Views
  • 2 replies
  • 1 Helpful

Resolved! i am suspicious about a buyer,

I sent a beautiful vintage porcelain item to a succesful bidder. I received a rude message stating that he was seriously upset as the item was shattered. He attatched several photos, just showing a small portion of the packaging. As this was such a l...

combined postage

I have 50% sale on all items but for some reason my buyers cannot request an invoice for combined postage using either buy it now or shopping cart. I have contacted ebay and they looked at my listings and said everything appeared OK and that buyers s...

Customising "item sent" email

Hi guy's, Is there a way to do add a message to the generic email that ebay send once you mark an item as sent ???? if not, can we send emails in bulk, like we used to in the old days ???? can't seem to find a way. Thanks

User avatar by • Community Member
  • 296 Views
  • 3 replies
  • 0 Helpful

not getting paypal emails

Since yesterday - emails from paypal advising of payment for items sold have not arrived. I can see the payment in paypal if I sign in to paypal itself. Any suggestions, please?

User avatar by • Community Member
  • 273 Views
  • 3 replies
  • 0 Helpful
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