on 27-11-2021 01:20 PM
i have been a loyal member of ebay for over 15 years and have recently sold 5 items in the last 4 weeks with 100% positive feedback. Ebay has regularly transferred funds into my account within 1-2 business days as stated in their policy of t&c, as it should be the case. BUT without any justification or even valid legal rights they are holding my money for a period of 3 weeks..... outrageous and unacceptable !!! even customer service Leadership Team Jean (irish lady) could NOT justify this action based on the conditions written on " TRANSACTION ON HOLD" page. She could not find on their website anything that fitted their action ..... yet the money has not been released and is still with ebay for their own benefit!. (as a buyer I pay fees which I don't object as they are clearly explained in their T&C's). RELEASE MY MONEY NOW! if you are experiencing this same unfair treatment then shout and make it public
on 22-02-2022 04:45 PM
Is this because you did'nt open an item not received dispute or something else?