@munchkin83munchkin wrote:
Thanks for the information about ACORN....so you sent that message to the buyer or Paypal?
To the buyer. With the ones that cried "hacked", although I didn't believe them I played along with the story and made it all come across as a "don't worry, we'll get the jerks who did this!" kind of thing. I found out some information through some very quick searches (one of the buyers had used a fake name, but their real name and other information was easy to find, so I sent them an email and told them I had really good news, that I had found out all this information about the recipient of the goods and that I'll be passing the info along in my report, then I told them the info and said I hope it helps them with their report(s) and getting the "culprit" charged. The buyer shut down their eBay account 
I haven't checked up on them recently, though, but I hope they learned a lesson).
Basically, although I try to word it in a non-accusatory way, as though I'm not blaming them and I just have to follow this procedure and hopefully whoever committed this hack / fraud will be caught, the main reason I came on so strong with the buyers is I wanted these people to know that sellers have options when it comes to theft and fraud, and that just because someone may be able to steal their money back, that kind of action is not just a neat trick people can pull to get a free item, but that it can have very real and serious consequences, so their $6 item better be worth facing criminal charges (that is how much one of my chargebacks was for ๐ how likely criminal charges would be is debateable, but I also tell them that the ACORN report is held permanently, so they're aware that if they continue with this behaviour, those consequences are inevitable), and if I scared just one of those people enough not to do it again, all the more better).
