As someone who sometimes sells in the same category, I find your reply to the neutral feedback to be very helpful. Thank you--I would not like to sell to such a buyer. I am having a break from selling in that category because I found some of the buyers to be unreasonable in their expectations. Can I give you a tip? If you get any inkling at all that a buyer will be picky or difficult or indecisive from their initial message, block them before replying politely to their message. I once had a buyer who asked a very demanding question to the tune of, "If you don't send it today, I'll buy elsewhere." It was a handmade item with a 2-business day handling time and I politely explained that I couldn't do it. They bought it anyway a minute later then demanded it to be sent straight away. This person ended up being so much trouble as they quickly bought other things too that weren't quite what they wanted and demanded changes to be made. So, it goes like this:
1) Demanding, strange, overy picky or rude enquiry
2) Add buyer to blocked bidders list
3) Very polite response which puts them off from buying the item
It is worthwhile responding to the enquiry because, from experience, they will just keep pestering you anyway! When eBay once explained to me that I can add 5000 IDs to the BBL, I thought it was ludicrous. Who would want to block so many potential customers? The fact is that some customers are more trouble and stress than the money is worth...I have learned the hard way.
