Good to read your rational thoughts.....
What is then unfair is the timing for unpaid disputes... 4 days waiting them to pay (or more like not pay!), open a case and another 4 days needs to go by before we get our fees back and "dare" to relist items again. 8 days of wasted time.
I believe we need the buyers for our businesses and ebay is creating a good experience to encourage them to buy from us.... but talk about fairness. 8 days is completely unjust and disruptive to all sellers out there.
wish it could be 2days to pay and 2 days to opn a dispute!
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I think it could be vamped up more than that.
How about instant payment expected for buy it now items? Instant in that till it is paid for, it is not considered or registered on the system as a sale?
That would just about eliminate non payer disputes completely in that category & more importantly it would not remove items from sale unless they really were sold and paid for.
As for auction items, I can't see why payment could not be expected within 4 days but with only a 24 hour dispute process after that.
If people wish to pay via bank deposit, they would need to do that in the first 4 days.
I know some people might claim that is not enough notice but it is 5 days that a buyer would have had in which to pay, that is plenty and it is about time the onus was on them to pay promptly. In fact, I think 2 days would be adequate, maybe with an option for sellers to tick a box if they wanted buyers to be given longer than that.
People-or some people-will push the boundaries. If you gave them 20 days they would pay on day 20, if you train them to know they only have eg 2 or 4 days, they will pay then. Or if they don't, the seller wouldn't have to hang around so long with a 24 hour dispute process.
