Unpaid Item, timing frustrating and unfair!

[samsorange]

I'm so sick of buyers "buying" things from my store and not paying. They don't message, don't respond, and they ignore opened unpaid item cases.

Currently, an item can be left unpaid for 4 days, then a case is opened... then another 4 days needs to go by before the case is closed. If I only have 1 of these items and they are in demand, I am delayed from selling it for an entire 8 days, I might lose watchers and interst in these 8 days and and ebay holds the fees they charge me for 8 days. it is so unfair!

In 95% of these incidents, the buyer ignores anything that comes their way. What do they care about unpaid item strikes? they might dont even know what it means. overall they just don't care! But for us sellers, its 8 days of stagnation and loss money!!

It should be reduced to 2 days until case is opened.. and 2 days to close a case.

sorry about my rant. First time poster out of sheer frustration. Wonder if anyone feels my pain?

[davewil1964]

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@am*3 wrote:

This is a recent one (new buyer, 1 fb):

I'm sorry but I did not agree to purchase this item, I looked at it, but did not press buy button.

Who did press that buy button? (Buy-it-now):womanvery-happy:

At least they responded on day 1 or 2.

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They assume that, like every other site on the interweb, putting something in the shopping cart is not a commitment to buy. Not realising that eBay don't follow common, much less best, practice.

[lane-ends]

Still have to go on and select commit to buy. Its not a one click step

[davewil1964]

But everywhere else doesn't consider putting in the cart as a commitment. Which was my point. The buyer EXPECTS to be able to add to cart risk free, so eBay's archaic setup is probably ignored/misunderstood.

[lyndal1838]

You can add whatever you like to the cart....there is a button to Remove any item before you commit to buy.