Very unfair negative feedback received from a 0 feedback rating buyer.

Hi all, how can I do to get Ebay to review and remove negative feedback a buyer has left for me. I sold them a COVER for a door draft stopper and they were expecting a cover and snake. The title clearly states the item is a cover and the item description says many times that the item is a cover only and buyer will have to purchase your own snake. No discussion was even attempted just neg. feedback left from a buyer with a 0 feedback rating. I requested a revision of feedback left by the buyer but they have formally declined stating the original feedback was correct. What can I do now? They also stated the item was overpriced and they thought it unbelievable they would have to fill the cover themselves.  Obviously they chose to purchase the item at the cost it was. No questions were ever asked before purchase and the description is clear that the listing is for a cover only. Im so angry.........


"I was expecting a filled snake. Definitely overpriced for what it is! Buyer: :It is ridiculous that I have to buy beans to fill the empty cover!"


 


Draft Excluder, Draft Stopper,Door Sausage/Snake -NEW COVER- Wild Cottage Roses (#350762005828)

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Very unfair negative feedback received from a 0 feedback rating buyer.

Duplicate thread. 


 


 

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Very unfair negative feedback received from a 0 feedback rating buyer.

Sorry, cannot see how to remove this duplicate thread.........

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Very unfair negative feedback received from a 0 feedback rating buyer.

Select report abuse link in top right corner, then select self report


 


Don't worry about the not recommended at the end of the self report, not sure why it is even there - nothing horrible happens when you use it ๐Ÿ™‚

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