Selling

Buyer has left negative feedback but won't return my calls

I have just sold an item to someone who has just turned around and left negative feedback (my first!) saying that he can't contact me even though we have been emailing each other and he won't return my calls. Is there anything I can do about the feed...

Is it safe to post DVD's to Ireland?

had a queston about it but don't know too much whether it is safe or not so any advice would be great thanks

Invoices not being sent to customers

I have been having a few problems with invoices of late. Its only for items that have freight as the postage option. I then have to manually input the freight charge depending on the location of the buyer. I use this method for large and bulky goods....

turbo lister help plz..

hi ppl, ive just opened a store and want to upload my listings from turbo lister,but it doesnt acknowledge the store cause i can list only for 10 days(not 30 days or GTC) i realy dont want to do them all over again:( can some1 help? Also i cant use t...

Buyer won't return item for FULL refund - Leaves NEG's

Buyer buys four items and says that one item was broken. He was repeatedly offered a FULL refund by returning the one only item but he does not correspond nor return the item but instead, he leaves FOUR Neg's. What's the stance for the seller ?

So a competitor gives us a negative feedback that is utter lie and ebay....

So a competitor gives us a negative feedback that is utter lie and eBay can't do anything about it. They sell Pokemon Cards, claims we didn't respond to their message. eBay messages shows that they have never contacted us. When confronted via eBay me...

Non paying buyers

Its nice to know that a buyer can win an item you have on sale ( auction ) ..They dont pay & can,t even follow instructions on an AUSTALIA Tax invioce .Please make contact within 24 hours & payment 3 day .And as a seller you can,t inforce that rule ....

think i'm being scammed by a buyer...

I recently sold a videogame, the seller had the option to choose registered post for a bit extra, but choose standard post instead. My postage prices include the HANDLING costs of a item, the materials to pack the item, petrol to go to the town to po...

Glitch in ebay showing calculated postage as free on apps

Hi I just had a buyer complain via my feedback saying that i charged postage when the item said free postage. I never stated my items had free postage. The item had postage rate that was calculated according to buyers location, weight etc. has anyone...

VERY Unfair, Dissapointing and Unclear responses to MY Listing Removed

I had 3 listings removed recently. All 3 were UK Region Free Movie sets. I listed them completely correctly with all information stated. All 3 were removed. I will make this as short as possible. I called in 4 times, each time someone answered with a...

Buyer ask for refund after only 6 days item being sent

Hi I sold this guy a phone case on 4/01/13 and I send the case out on 5/1/13 by regular post. So it is only 6 business days since Australia post doesn't post mail out on weekends. And this impatient guy ask me where is his item. I tell him that it wi...

Postage costs

To certain sellers out there...do you realise that more people will bid on your auctions if your postage costs are reasonable?? I see so many auctions listed where I know that postage could be cheaper...I see items that could easily and safely fit in...

non payment and no reply to messages

Hi everyone, as an honest seller I am pretty irked by a buyer who has not replied to any messages and it has been 6 weeks since the sale ended. What is the policy here on length of time allowed before I send around the hit squad? Can I leave negative...

Help with listing concert tickets?

Hi. Just wondering if someone experienced may be able to check my listing for Keith Urban tickets? I am trying to sell 2 tickets at $120 each, but I am unsure if I have listed it correctly. For eg, I have the BIN for $240 but am unsure if that would ...

who agrees with me? no negative feedback until a buyer contacts the seller!

I have a theory, and I just wanted to know who agrees and who does not! I was recently left negative feedback from a buyer who claims the dress she bought from me was stained. I know it wasn't, but that's beside the point.the buyer was incredibly rud...

eBay

More Knowledge. More Possibilities.

Announcements

The eBay for Business YouTube Channel

Seller News: April 2025

Forum Posts