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Seller Centre has answers you can trust for all your selling questions.

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Advice Please! What to do next?

Hi all, I recently sold a plate on ebay. I didn't have the measurements listed and I called it a serving platter (which is the size I consider it). The buyer left me immediate negative feedback claiming the item was not was expected and was ridiculou...

Feedback function broken?

I'm one of those sellers who like to leave feedback immediately after I have sent the buyer's order. I've been unable to leave any f/b this morning - keep getting the message that "this item number does not exist or you have already left f/b". Is it ...

Changing auction auction within 48hrs of ending

HI There we were wondering if you have no bids on anitem are you able to lower the price within say 48hrs of the auction ending to maybe create intrest? If so how can this be done. Sorry to sound vague,.. Cheers

User avatar by • Community Member
  • 220 Views
  • 3 replies
  • 0 Helpful

obligatory Powerseller classification

I am outraged at what ebay has done by making me a power seller with out my consent, I've phoned customer support and let them have it, I'm now considering opening another account or more and alternating between them to avoid the power seller classif...

User avatar by • Community Member
  • 3058 Views
  • 88 replies
  • 0 Helpful

end listing at higher price

I am selling an item, and the highest bidder has said that he would but it for $55 ($10 higher than what it's currently being listed) if I close the auction now and sell it to him. I'd love to do this but is it breaking eBay's rules and can this be d...

Fake, counterfeit clothing

I know this has probably been asked hundreds of times and I did do a search for my answer but found a lot of chit chat, differences of opinions and nothing that really answered my question. Unless I'm a total imbecile and just don't understand anythi...

selling limit - fraud and false advertising by ebay

Since ebay introduced their offer of 30 free listings per month I have been using it; yesterday (3.1.2013) I wanted to upload twenty items with turbolister; only ten were uploaded, for the rest it said that I had exceeded my monthly limit; never hear...

User avatar by • Community Member
  • 2006 Views
  • 64 replies
  • 0 Helpful

annual sales reports

it would be good if ebay could give us the annual reports that the ato would ask them to give. It would make tax records a lot easier. ie: bla bla such n' such annual sales: totalling - National = $..... International = $.... fees: ebay = $..... Payp...

buyer requests 'buy it now' on an auction item

Hi, I have had a request from a buyer to accept a 'buy it now' offer on an item I have put up for auction, when there is already a bid on it. I was replying by saying I could not do that when there is a bid on it as it would not be fair to that bidde...

User avatar by • Community Member
  • 3770 Views
  • 8 replies
  • 0 Helpful

paypal seller protection.

This is a purely a hypothetical question. Buyer buys item on ebay and pays with paypal, I offer registered post so they elect to use it as it is more secure. The item does not arrive and the buyer puts an INR case in with paypal which they don't win ...

Buyer Refused sign Decartion For lost item.

I had a Registered Article "Go Missing" & some time back & even Aus Post agreed that it coulndt work out where it was. So Aus post sent a letter of Declartion to the buyer to sign & Send back to declare that have not got it. But Buyer Refused to do i...

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  • 511 Views
  • 4 replies
  • 0 Helpful

Unworn and unused garment that has been washed ? Used? or New ?

According to dictionary definitions, 'brand new' is absolutely new whereas 'new' is unworn and unused. What about an item that has been washed that is unworn and unused? New? Brand New ? or used ? could it be new if described as washed in the listing...

How do i change qty after item is sold

Hi a customer brought an item from me but by mistake they they said they wanted 2 but only wanted 1 how do i change the invoice from 2 to 1 to send to the customer, thanks guys

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