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Buyer ask for refund after only 6 days item being sent

Hi I sold this guy a phone case on 4/01/13 and I send the case out on 5/1/13 by regular post. So it is only 6 business days since Australia post doesn't post mail out on weekends. And this impatient guy ask me where is his item. I tell him that it wi...

Postage costs

To certain sellers out there...do you realise that more people will bid on your auctions if your postage costs are reasonable?? I see so many auctions listed where I know that postage could be cheaper...I see items that could easily and safely fit in...

User avatar by • Community Member
  • 1308 Views
  • 67 replies
  • 0 Helpful

non payment and no reply to messages

Hi everyone, as an honest seller I am pretty irked by a buyer who has not replied to any messages and it has been 6 weeks since the sale ended. What is the policy here on length of time allowed before I send around the hit squad? Can I leave negative...

Help with listing concert tickets?

Hi. Just wondering if someone experienced may be able to check my listing for Keith Urban tickets? I am trying to sell 2 tickets at $120 each, but I am unsure if I have listed it correctly. For eg, I have the BIN for $240 but am unsure if that would ...

User avatar by • Community Member
  • 260 Views
  • 11 replies
  • 0 Helpful

Inventory Items will not appear on my eBay store

I have had an ebay account for many years and bought and sold stuff individually through auctions. yesterday I created an ebay store to sell a number of items at fixed price. I have now created 12 inventory items, each with a quantity on hand, descri...

Posting items together - eBay rules

Hi A customer purchased 2 items from me, so I posted together in 1 envelope, the buyer has advised I have broken eBay rules by putting both items in the 1 envelope as they did not ask for combined postage each item should have been posted separately ...

Combine postage.

Buyer paid for two listings before I sent invoice as I was waiting for another listing to finish. They paid by PP but I want to send as a combined parcel,(3kg C & S seems the best option) as they weigh over 500 grams combined,(will only charge them t...

Repeating Paypal eCheque failed on a purchase

Sold an item a couple of weeks back from a seemingly "normal" ebayer and he keep sending failed echeque payment to me. the paypal payment failed after a few days' wait each time. the first time failed - I think it's just an accident, the buyer sent m...

User avatar by • Community Member
  • 243 Views
  • 1 replies
  • 0 Helpful

Help needed about dispute from buyer

Hi all, I hope I can get some advice about this buyer... A buyer purchased a brand new camera from my daughters ebay on the 16th Nov 2012..he then puts a dispute in on the 30th Dec 2012 saying there is a scratch on camera and it will cost him $100 to...

Adding postage.

Just had an inquire in regards to how I intend to post some posters. I'm sending them in a registered letter envelope,( $6 charge). I've also notified them that I can send them in a 3kg bag with full cardboard stiffeners for $10,(close enough for C &...

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