on 01-11-2013 10:07 AM
I am stunned that I have tried to sell 3 cars and on each occasion the high bidder was not contactable. In one case the next time i listed I got $400 less and the high bidder still didnt contact me. I note the absolute swathe of listings that mention the same thing.
Other than move to Carsales.com.au whats the solution to stopping this problem.
In two cases the high bidder were car dealers who wanted to wreck my auction.
Putting a car back on the market after its reported as sold makes prospective buyers worry there is something wrong with the car and the buyer didnt proceed, or in one case a prospective purchaser telling me that it serves me write for shill bidding my own item up above the reserve and now being caught out?
Th US allows buyers to pay an immediate $500 paypal deposit on car purchases, why isnt this possible in Australia?
Frustrated seller
on 01-11-2013 10:24 AM
I can only answer your last question.
The US has eBay Buyer Protection, and also a specific program which covers vehicles.
We do not have this for items sold on eBay.au.
Additionally PayPal do not provide protection for the purchase of vehicles, presumedly because there is no delivery/postage charge involved, but you would have to look that up yourself,
What I do know is that no purchase from Australia at least, can be paid for in two PayPal instalments, this voids your protection anyway.
This is why a deposit cannot be taken/insisted upon, as there is no form of protection available via eBay or associated services, should the contract be breached.
Your options for recourse in Australia are to proceed through the resolution centre between 10 and 45 days and communicate with your trading partner, If no resolution is reached by 90 days the case is automatically closed and the case escalated to Trust and Safety where they will take action such as restricting accounts etc/notifying authorities of fraud etc if relevant. But there are no financial resolutions and they can't make either party do anything. (You can close the case manually at any time if a resolution is reached) Read the terms and conditions for more detail etc)
Other than that, your options are to cop it on the chin or to pursue legal action for breach of contract/non performance, if someone fails to pay.
I know nothing about carsales.com, so I suggest that you also become cognizant with their terms and conditions and familiar of what protections they have in place for both the buyer and the seller.
Best of luck with it.
Oh, if someone doesn't pay, you do get to leave them a non payers strike through the resolution centre process (open the UID and close if they don't pay), and then just make sure you have all of your blocks in place so the same kinds of people can't deal of you again.