What is the difference between Cancel Sale and Lodge Unpaid item case for the seller?

[kikiboon]

Hi,

As the title says ... Buyer does not respond (nor pay), but ebay charged me the final value fee. Ebay advised me to initiate a 'cancel transaction' and NOT an unpaid item case. This is mind blowing to me ... as I did not want to cancel my sale at all!

Any ideas??

Thanks!

[springyzone]

Ah sorry, kikkiboon, I was leading you up the garden path.

Yes, if a buyer declines a cancellation is what i should have said.

I am amazed you were able to list something on ebay with only a bank account, I thought it was compulsory to have paypal or something like it and I would have thought the system could be set up so that was the case.

I understand what you are saying about people being able to pay cash on pick up, but all the same, paying into a bank account is riskier than paypal in my eyes.

If I had sold something though and someone didn't pay, and didn't even do me the courtesy of sending a message, I would be putting in an unpaid item dispute so they would get a strike against their name.

But it is your call. I guess I am just getting grouchy & vindictive in my old age.