What would you do if you were the ceo of ebay
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on โ27-11-2016 11:19 PM
If I were the Ceo of Ebay I would make all items free to list and relist.
Storeholders would have a lower FV fee.
Money back guarantee would be scrapped.
Negative feedback button returned for sellers.
Bad buyers and sellers would have their accounts shut down.
And the whole place would get back to being a fair and equal place for all.
What does everyone else think? any ideas?
What would you do if you were the ceo of ebay
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on โ28-11-2016 06:36 PM
Sorry, casbit, this wasn't in reply to your post, just a general reply to the thread. I thought that was what I was doing, but have obviously made a booboo somwhere.
What would you do if you were the ceo of ebay
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on โ28-11-2016 07:34 PM
no probs all good.
What would you do if you were the ceo of ebay

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on โ28-11-2016 08:34 PM
@merfar2107 wrote:I thought the forum was to help each other, not pull another's items and listings apart. We could very well say that about everyone's if we wanted to be nasty. However, isn't it better to support each other, rather than trash another's listings?
I respect the right of all members to sell what they like as long as it's withing ebay rules, and to charge whatever they deem to be right for them.
The thread is a hypothetical question.....it is never going to happen.
I can't see where anyone is pulling anyone's listings apart.
All we are doing is giving opinions of what we find good and bad about ebay, and how we would fix it if we had the ability to do so.
What would you do if you were the ceo of ebay
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on โ28-11-2016 09:32 PM
OK so I might have taken a grumpy pill this afternoon. ( sorry casbit33 ), but ebay is a business, not a social service. Its obligation is to make money for shareholders, not provide a free notice board service for listings that have little commercial value.
A CEO,s job is to maximise profit and provide leadership for the ongoing development of the business. This can often be at the expense of the customers who use the service.
As mentioned in the previous post, I have thought for awhile that ebay has lost its focus and direction. It appears to be chasing new items and wants to be a "mini me" Amazon. It has had some success with this, particularly with bringing cheap Chinese merchandise to the western masses. It may well be that these Chinese sales are now more important to ebays bottom line than the sales of millions of small sellers who take up much of ebays CS and management time.
If I was CEO I would look to split the company. I would keep the new items from the Chinese and larger international sellers under the ebay name, and seperate the smaller sellers with used items into another company perhaps named Etrade or similar. I would then look to continue to build the mini me Amazon under the ebay brand and look to relaunch and re-energise the smaller sellers of used items under the Etrade brand.
At the moment the ebay brand has been damaged with small sellers, by decisions of the past few years. A re-launch under a new name would offer ebay a clean slate to re-focus and rebuild its " garage sale" , Rare collectables platform, attract buyers and sellers back, and fix some of the problems, resulting from past, poor management decisions. Who knows, it may provide the opportunity for Etrade to grow back to the powerhouse that ebay once was in this niche market segment.
Splitting the company would allow both groups to have a clearer, more defined market and allow for site specific branding and promotion.
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on โ28-11-2016 09:57 PM
@chameleon54 wrote:
Splitting the company would allow both groups to have a clearer, more defined market and allow for site specific branding and promotion.
I think that has just as many pros as cons. You mention one of ebay's biggest competitor's, but you forgot the other ones - Tao Bao and all of the Ali~ sites (especially the express one).
eBay like to mirror Amazon, but they actually tried really hard (too hard) to compete with the massive Chinese sites, and that's where a lot of the problems started.
I don't think the site would benefit from splitting, I tend to lean more towards more search refinement options, as I personally feel that without a more definitive market like those aforementioned sites, and/or their own products / fulfillment services, eBay will prosper better as a vast and varied ecosystem (for draw), but that allows people to really zero in on what they're looking for if / when they need to.
By which I mean options that are not just default, worldwide or "Australia Only" search filters (when they work the way they're supposed to), but allowing people to only look at one specific other country's items that will post here, or filtering out one specific country's items. Then you can get into more specialist item refinements, like 'handmade' or 'custom'. (Possibly wishful thinking on my part, but I feel like the more in control buyers are of what they see, the better - I'm not a fan of sites treating all members - buyers especially - like they have a hive mentality that can be assessed, deconstructed and then manipulated, and I always get the impression that a lot of eCommerce sites apprach buyers this way with how they set up their search algorithms and then provide limited refinements).
What would you do if you were the ceo of ebay
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โ28-11-2016 10:03 PM - edited โ28-11-2016 10:04 PM
@digital*ghost wrote:
@chameleon54 wrote:
Splitting the company would allow both groups to have a clearer, more defined market and allow for site specific branding and promotion.
I think that has just as many pros as cons. You mention one of ebay's biggest competitor's, but you forgot the other ones - Tao Bao and all of the Ali~ sites (especially the express one).
eBay like to mirror Amazon, but they actually tried really hard (too hard) to compete with the massive Chinese sites, and that's where a lot of the problems started.
I don't think the site would benefit from splitting, I tend to lean more towards more search refinement options, as I personally feel that without a more definitive market like those aforementioned sites, and/or their own products / fulfillment services, eBay will prosper better as a vast and varied ecosystem (for draw), but that allows people to really zero in on what they're looking for if / when they need to.
By which I mean options that are not just default, worldwide or "Australia Only" search filters (when they work the way they're supposed to), but allowing people to only look at one specific other country's items that will post here, or filtering out one specific country's items. Then you can get into more specialist item refinements, like 'handmade' or 'custom'. (Possibly wishful thinking on my part, but I feel like the more in control buyers are of what they see, the better - I'm not a fan of sites treating all members - buyers especially - like they have a hive mentality that can be assessed, deconstructed and then manipulated, and I always get the impression that a lot of eCommerce sites apprach buyers this way with how they set up their search algorithms and then provide limited refinements).
Given they haven't even been able to update the postage calculator in 8 weeks...
If wishes were fishes...
What would you do if you were the ceo of ebay
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on โ28-11-2016 10:16 PM
Yeah, but discussion doesn't necessarily have to carry expectations (for eBay) with it - hypotheticals can be a good exercise for the mind, and foster more practical thinking / ideas for dealing with selling on eBay; if one approaches it from that perspective rather than simply daydreaming wistfully.
Though, I'm definitely fond of doing that, too.
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โ29-11-2016 03:35 AM - edited โ29-11-2016 03:36 AM
@merfar2107 wrote:I thought the forum was to help each other, not pull another's items and listings apart. We could very well say that about everyone's if we wanted to be nasty. However, isn't it better to support each other, rather than trash another's listings?
I respect the right of all members to sell what they like as long as it's withing ebay rules, and to charge whatever they deem to be right for them.
Yes, they have the right to list whatever they like and to charge whatever they like, but they don't have the right to complain about ebay's management of the site if they can't manage their own listings effectively. And I doubt telling buyers they have to pay return postage on faulty goods is within ebay's rules - it's because of sellers like this that ebay brought in the MBG.
Some sellers constantly complain about the lack of free listings and they like to fantasise about how they think ebay should be run, but they'd be better spending the time looking at how they can manage their own listings more effectively, but no, they're not interested in that. There are several ways to make the free listings go further and they include multi-variant listings, but some sellers won't use them because having less listings mean they'll be seen less, ie. they want to have their cake and eat it too.
30 day listings have been available to non-store sellers for months now but many don't use them and would rather complain that they haven't been getting any extra free listings. Many still stick to 3 day cycles when 30 days would allow them to list ten times as many items, or three times as many items as 10-day cycles. Why don't they use 30 days - because they want their items to be seen more often in ending soonest and newly listed than everyone else's. The majority of store items are on 30 days and storeholders pay a fee every month, yet some non-store sellers think they should get a better deal than stores and never have to pay a cent to list. Y
If a person opens a store they need to make sure they have a high enough turnover to warrant it, but why should non-stores expect to be allowed to list the same number of items, but less viable, and hardly ever contribute to the running of the site? If someone wants to waste their time listing $1.50, $2, and $3 items, that's their choice, but if they choose to list them in preference to items that'll actually make them some money then don't complain that ebay doesn't give them enough freebies.
I know of two people who get the 150 free listings every month and both of them have a reasonable sell-through rate so I suspect that ebay only give them to sellers as a reward for good sales. Why should they give extra freebies to people who only pay them $20 fees in three months instead of to those who pay $200 in 3 months?
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on โ29-11-2016 03:30 PM
There is another side to your post.
How many times when someone posts a link to the 100/150 free listings, do we read the collective and almost audible cry of 'not for stores', 'when are stores getting free listings'.
Stores already get, what is it, 200 listings per month and cheaper FVF's than non stores - and yes, they pay for it. That is their CHOICE.
Non-stores, everyday common sellers, get 40 per month - they CHOOSE to NOT pay store fees, as what they have to sell doesn't warrant them becoming a store. They are not relying on selling as their income source as I would suggest most stores are.
So I think you are being a tad harsh in saying non-store sellers want a better deal.
If eBay in its 'generosity' (TIC before Lyndal jumps in on the use of that word!!) occasionally wants to dole out free listings, then so be it. If Mr/Mrs/Ms Average seller can remove a few extra things from their homes as a result, well and good for them.
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on โ29-11-2016 04:04 PM
@5kazam wrote:If eBay in its 'generosity' (TIC before Lyndal jumps in on the use of that word!!) occasionally wants to dole out free listings, then so be it. If Mr/Mrs/Ms Average seller can remove a few extra things from their homes as a result, well and good for them.
???? Please explain??????

