Whats up with the Australia Post tracking system?

[dylan11235813]

If you are going to advertise the fact that items are tracked then at least have something that works most of the time....Especially with all the new scanners you bought. Do you guys need some help in the IT department or something.

[garrcc]

A parcel I posted 4 weeks ago - shows as "still in transit" - according to Australia post tracking. My buyer left me feedback two weeks ago........................maybe I  should contact Australia post and see if they can find my parcel???????????

[amber-eyed-girl]

The tracking system is not working correctly even if the postal employees follow the right procedure.

This has now been the case for about two months.

I have had parcels delivered to my home, where I have signed the electronic scanner doobie just as I'm supposed to.

They are registering as being delivered in three different suburbs, only one being in the slightest bit relevant (but still two suburbs away).

[amber-eyed-girl]

If your buyer left feedback (positive?) it's quite possible the parcel was delivered two weeks ago, but not checkout of the system as such. So that would be a good result for you and the buyer, and a slipshod performance by Australia Post.