I got a message a couple of weeks ago from my German buyer who said after 4 weeks his items hadn't arrived. I did some investigating and learned that you're not meant to send coins to Germany. I sent him a message and said if they hadn't arrived by the next Monday, to let me know and I'd escalate my investigations. I got a message on the Tuesday saying they still weren't there. I mentioned that it's possible they had been siezed at customs, or even just delayed there. I said I was commence investigations from this end, but asked him if he could contact customs in Berlin to see if they had them. As I don't speak German, I thought it would be better that he called them. I also mentioned that I would have to give AP his address and they may need to contact him at some point. 2 days later I got a message saying they had arrived. I don't know if it was coincidence or whether the mention of an investigation scared him. He left me a 2 DSR for postage rates. I would've thought it would've been postage time. Maybe he did, but it only showed up under postage rate.
I sent an international seller a message the other day saying my items hadn't arrived. Postage time was 10-14 days, it had been 4.5 weeks. I kept thinking it would arrive tomorrow, it would arrive tomorrow, it would arrive tomorrow. I sent the message in the morning, went to the PO in the afternoon, and the parcel was there!!! So, sometimes it does happen that way.
