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Resolved! Buyer no reply several emails what's next step

Just wanted to check if anyone has had this situation before I sell personalised products so 99% of the time the buyer will leave me a note or send me a message with the details required but I have had a purchase from June 1st and have emailed the bu...

How to overturn ebays selling ban?

Hi Guys I recently sold afew items that were counterfeit, and now my selling account is banned or as ebay puts it my selling $ amount limit is zero. I didnt know the items were copies, i emailed the supplier in China and they said it was genuine and ...

User avatar by • Community Member
  • 1302 Views
  • 13 replies
  • 0 Helpful

Why do I have to wait 30 days for payment from a bidder just because I offer combined payments???

ebay says 30 days this is recommended might be okay for ebay to hang out for that amount of time . I have one buyer who will not communicate have sent themand Invoiceand a friendly reminder but still no response, so I do not know if they are going to...

Beware <Removed>

Placed bid on 3 items with 5 days left, then wanted to cancel bid because he purchased elsewhere. Although I have no reason to cancel his bid, I did, but felt he needed to be made aware of..

User avatar by • Community Member
  • 370 Views
  • 2 replies
  • 0 Helpful

Resolved! Buyer who wanted me to stop an auction for her last week.

The buyer I had problems with last week requesting me to cancel an auction as she wanted it for her daughter's birthday (that I did not do) she won the bid but now has not got the parcel. She is in Adelaide and I am from Brisbane the Australian post ...

User avatar by • Community Member
  • 727 Views
  • 9 replies
  • 0 Helpful

I need to send to my buyer another invoice for an additional amount

I offered an item for sale via the auction process, and it sold. In the seller's decscription of the item I specifically stated that the buyer should wait for my invoice before making payment. Before I had a chance to prepare and send an invoice to t...

User avatar by • Community Member
  • 1756 Views
  • 10 replies
  • 0 Helpful

Resolved! How do we report a scammer buyer to Federal Police fraud squad

We have had a terrible buyer on our auction ID. A month after sending out an item by large letter she reported INR.We looked at her FB history (score 700+) and she has at least 10 INR's with negs against other sellers in the past year or two.One othe...

User avatar by • Community Member
  • 4874 Views
  • 25 replies
  • 1 Helpful

"Print postage label" and ebay flat rate for Bx4 box

Hi board buddies I am using the ebay 'flat rate' parcel option for the first time, in this case a bx4 box and want to makesure I am doing everything correctly. Clicking on 'Print postage label' (sold items/my ebay) seems totake me to there. I can not...

User avatar by • Community Member
  • 601 Views
  • 10 replies
  • 0 Helpful

I need to send to my buyer another invoice for an additional amount

I offered an item for sale via the auction process, and it sold. In the seller's decscription of the item I specifically stated that the buyer should wait for my invoice before making payment. Before I had a chance to prepare and send an invoice to t...

User avatar by • Community Member
  • 279 Views
  • 2 replies
  • 0 Helpful

Why is the seller always at fault???

Recently I had a buyer purchase one of my BIN items. I sent on invoice within 10 minutes after the purchase and then waited three days for payment. In the meantime I sent her a reminder. On the third day I sent her an email explaining that if she did...

User avatar by • Community Member
  • 982 Views
  • 16 replies
  • 0 Helpful
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