on 22-12-2018 09:35 PM
Two weeks ago I see the "You accepted a return" huh? what? no I didn't.
Anyway the buyer acussed me of selling him a defective video card and put in a return claim which was automatically accepted.
After closely examined the photo I noticed the 2 bottom corner of the labels were slightly peeled off, so I compared the photo I took before posting the card out and they were slightly in wrong places. So I suspected this person took the stickers from my card then sticked onto a faulty one
Below are the messages
There is a dead giveway between to 2 photos, can you spot it? What is this buyer thinking? I believe he done this kind of scam many times before, pulling out the Ebay policy and Australian Consumer Laws stunt to scare people
I contacted CS explained my situation and pointed the obvious but they advised me to go through the process and let the buyer return the item then I can appeal.
WHY??? I dont undertand why Ebay refused to stop the return process when presented with the clear evident showing the item is not the one I sold. the buyer clearly is a fraud
I am not a trader every now and then I sell something on Ebay to make end meet, this process caused unnecssary stress, especially I dont have no time to waste. Now I have to waste more times spending on recording the return item and appeal my case
I just want to put this out there in case Ebay favour the buyer
on 23-12-2018 01:13 PM
This one is hard to spot (different power plug) but the most obvious beside the removal of the stickers. I only spotted it after closely comparision.
on 23-12-2018 02:14 PM
There's more.
Compare the lines on the board around this area- unless my eyes are deceiving me, on the original, the lines are vertical, on the buyer's, they are diagonal (on the right side of the IC logo)
23-12-2018 04:04 PM - edited 23-12-2018 04:08 PM
@digital*ghost wrote:There's more.
Compare the lines on the board around this area- unless my eyes are deceiving me, on the original, the lines are vertical, on the buyer's, they are diagonal (on the right side of the IC logo)
This detective work is kinda fun (and is hopefully helpful to the OP, too!)
Your close-up, Digi, made me think to check the screws. With regard to the one to the left of the white ASUS logo - the screw holes are in different positions on each board - on the original they are in a very clear "X" position, whilst in the buyer's, they are in a "+" position. I don't believe you need to turn the screws to insert the card - I think that, rather, they hold together the card components (doesn't it just slot in, OP?). If you don't need to turn the screws, then that's an obvious difference, too.
on 23-12-2018 06:48 PM
I've had someone attempt to defraud me before, with clear evidence, and Ebay automatically took their side. All I did was point out to Ebay that by supporting the fraudster and thus being complicit in fraud, I was going to make a complaint to not only police but to the relevant governing body (ACCC, ombudsman or something, I can't quite remember). They pretty quickly gave my money back. I was still really peed off that the ahole actually got away with it but I had my money back so I moved on.
23-12-2018 08:25 PM - edited 23-12-2018 08:29 PM
@everard6920 wrote:
@digital*ghost wrote:There's more.
Compare the lines on the board around this area- unless my eyes are deceiving me, on the original, the lines are vertical, on the buyer's, they are diagonal (on the right side of the IC logo)
The ones on the burnt out ones actually join and the one above doesn't,(clearly not the same card).
Maybe just ask for a close up photo of that area,
on 23-12-2018 08:45 PM
@go-tazz wrote:
The ones on the burnt out ones actually join and the one above doesn't,(clearly not the same card).
Maybe just ask for a close up photo of that area,
But be sure to specify it needs to include the burned section, though, as otherwise they could just supply a close-up photo of the seller's board.
on 23-12-2018 09:03 PM
Slightly clearer view,(which as Digi said is completely different and there is no way that they could be the same
card),
Theirs would/could be an earlier version of the same card?
on 24-12-2018 11:13 AM
So I just got off the phone with Ebay, extremely frustrated. Rep told me that I had accepted the return which I told them I didnt it was automatic accepted then she said you invited the buyer to to return the item which I agrued your rep advisded me to follow the return process then I can appeal. Solution to contact the buyer and offer partial return. WHAT??? Why should I offer this scambag partial return? I told your from the beginning that the item I recieved is not the same one I sold and I can show you the differences
After 30 minutes of agruing and on holds. I finally given appeal case number.
and this
Case # is now closed
Hi ...,
We refunded .... AU .... for case ... for ASUS_DUAL_GTX1070_O8G_OC 8G_VIDEO_CARD_NO_RESERVE. This case is now closed and your automatic payment method will be charged AU .... in 10 days.
So scammer win again???
on 24-12-2018 11:18 AM
Are you able to appeal?
on 24-12-2018 11:29 AM
@bee*ut wrote:So I just got off the phone with Ebay, extremely frustrated. Rep told me that I had accepted the return which I told them I didnt it was automatic accepted then she said you invited the buyer to to return the item which I agrued your rep advisded me to follow the return process then I can appeal. Solution to contact the buyer and offer partial return. WHAT??? Why should I offer this scambag partial return? I told your from the beginning that the item I recieved is not the same one I sold and I can show you the differences
After 30 minutes of agruing and on holds. I finally given appeal case number.
and this
Case # is now closed
Hi ...,We refunded .... AU .... for case ... for ASUS_DUAL_GTX1070_O8G_OC 8G_VIDEO_CARD_NO_RESERVE. This case is now closed and your automatic payment method will be charged AU .... in 10 days.
So scammer win again???
1. Request a call back (do not call them - when you request a call back, you seem to get a higher level of service)
2. Ask to speak to a supervisor.