Why doesnt ebay make it mandatory for all sellers to use tracked shipping?

[combicraftaustralia]

I’m curious if anyone else is facing the same issues as us.

We sell a lot of low-value items, typically priced between $4 and $10.

Given the high competition for these goods, price is a crucial selling point. Our profit margins don't allow for the inclusion of free tracked shipping, so we use traditional stamp posts instead.

eBay discourages using stamp posts for these goods, but I've tried to explain that switching to tracked shipping would make us unable to compete with sellers who continue using stamp posts. Additionally, none of the suppliers of these goods can compete if they use tracked shipping, as it is often more expensive than the product itself.

I believe that if eBay required all sellers to use tracked shipping, it would level the playing field and enhance the customer experience. Although the products might become slightly more expensive, at least they would arrive with tracking, ensuring customers can monitor their orders. Just like on Amazon which is taking a lot of the market from eBay atm..

Just a thought—let me know what you all think.

[davewil1964]

Don't do it then.

Self-insure.

How many items have buyers' claimed as not received?

I've had less than 10 for over 3,000 untracked items. Given the difference between tracked and untracked letters is about $3, and nothing over $17 is sent untracked, that has saved me $9,000 less less than $170. Self-insuring works for me.