Why eBay can not be contacted anymore?

[akrogiali-artwaves]

Why eBay can not be contacted anymore? There is no phone number to ring or eMail to send a message. 

Why eBay things that they have answers to all questions?

There is no ligitimate answer to this one:

If an item is posted FREE Delivery, Why the size of the parcel and weight mater????

[akrogiali-artwaves]

 To make sure I am right I just checked again.

Customer Support  -->> Contact eBay  THREE OPTIONS: Buying -- Selling - My Account.

ALL THREE OPTIONS LEED TO COMPUTER GENERATED ANSERS.

[davewil1964]

You didn't go far enough.

I selected 'Selling' then 'revising or editing a listing' but that was just to get a useful page, et voila -

http://ocsnext.ebay.com.au/ocs/cusr?query=42

have a look on the right and there are all sorts of options for contacting them.

[*crikey*mate*]

nah, play around with dif scenarios

most lead to options

phone us

we will phone you

email
 us

and a 4th one I can never remember (maybe live chat?)

[*crikey*mate*]

I just went to "My account" => Billing and Invoices"

and got

Call us Learn more?Learn about how Call Us works

Agents are available to accept your call from 8:00 am-9:00 pm AET Monday to Friday; 8:00 am-5:00 pm AET Saturday and SundayWe'll give you a phone number and PIN.

Call me Learn more?Learn about how Call Me works

8:00 am-9:00 pm AET Monday to Friday; 8:00 am-5:00 pm AET Saturday and SundayAgents are available to call you back from 8:00 am-9:00 pm AET Monday to Friday; 8:00 am-5:00 pm AET Saturday and Sunday

Estimated wait time: 4 minutesAn agent will be available to return your call in 4 minutes

Chat with us

7:00 am-11:00 pm AET 7 days a weekAgents are available to chat with you from 7:00 am-11:00 pm AET 7 days a week

Send us an email

Generally we will reply within 24 hour

[helenm777]

I have always used the Chat Online when contacing Ebay with any problem or query.

 I find this service extremely good.. and never have to wait for more than 5 minutes ..sometimes just a couple of minutes to get through and have my query answered immediately.

 You also receive a Transcript of the online dicussion emailed to you if you need to refer back.

I agree though that they recently changed the way you find this link ..and it is sort of hidden if you don't know where it is