Why has the Australia Post Domestic Regular Letter Untracked option suddenly disappeared

qpa757
Community Member

I regularly list new items to sell on Ebay and in the last 24 hours the option - Australia Post Domestic Regular Letter Untracked - is no longer available. I can't list anything without tracking on postage. 

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Why has the Australia Post Domestic Regular Letter Untracked option suddenly disappeared

Can you do a “sell similar” on an item that already has untracked letter, and tweak from there?

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Why has the Australia Post Domestic Regular Letter Untracked option suddenly disappeared

No idea, but I have reported it 

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Why has the Australia Post Domestic Regular Letter Untracked option suddenly disappeared

Can you do a “sell similar” on an item that already has untracked letter, and tweak from there?

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Why has the Australia Post Domestic Regular Letter Untracked option suddenly disappeared

You use business policies right? I have checked my other account that has no eBay store sub, business policies are used and postage "Australia Post Domestic Regular Letter Untracked" is still available as postage option.

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Why has the Australia Post Domestic Regular Letter Untracked option suddenly disappeared

More than a day - it's been a week.

 

As I don't use business policies, I sell similar. As I do with tracked letters, which have also disappeared.

 

I have enough in the system for that to work.

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Why has the Australia Post Domestic Regular Letter Untracked option suddenly disappeared

Probably not the answer, but I have noticed you have to be careful when you put the measurements in - if you don't put 2 cm or less, the system gets bossy and won't let you choose letter postage.

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Why has the Australia Post Domestic Regular Letter Untracked option suddenly disappeared

I use flat rate, so no dimensions.

 

There are several dozen postage options available in the dropdown. None of them are letters.

 

I doubt it will be fixed. eBay have been pushing tracked parcels for years.

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Why has the Australia Post Domestic Regular Letter Untracked option suddenly disappeared

I don’t use the measurements, ever….prepaid everything….it’s  gone belly-up since they fiddled and put that courier mob at the top.

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Why has the Australia Post Domestic Regular Letter Untracked option suddenly disappeared

I use flat rate too.    I'm just suggesting putting in the measurements anyway, you might be surprised.

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Why has the Australia Post Domestic Regular Letter Untracked option suddenly disappeared

Delete all measurements and select flat rate and it should be there.

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