Why is Paypal wittholding my funds?

[bright.ton42]

I don't sell much but have never had a problem,now I've just sold a jacket, the buyer has paid the funds into Paypal,  according to Tracking the parcel has been delivered,   and there's a note in my PP account saying Payment pending.   Funds will be released on 2 May.

What's this?     I've never had this before.  If the Buyer had made a complaint wouldn"t I know about it?  

I've written to PP but of course don't know when I'll get an answer and was just wondering if this is the norm now?

Edited to add I haven't received any feedback yet so do PP now wait for Positive feedback?

[davidc4430]

imagine if when you opened a new account with a bank, deposited $1,000. they say thank you very much, welcome as a valued customer, you can withdraw your money in 21 days.

you rekon that bank would be in  business long?

[bright.ton42]

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@audio-spot wrote:
I see a lot of new sellers posting in here how unfair the 21 day holding of funds is.

I wonder if the same people complain when they order something from a seller, pay via PayPal, it doesn't arrive, and they manage to get a refund?

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Surely if tracking is provided and it shows delivered they shouldn't get a refund?

Also just wondering how long is a seller considered a 'new' seller.   I've been trading in ebay for years, most as a buyer admittedly, but some  sellding , so hardly new.

[padi*0409]

Here's the link for you.

http://pages.ebay.com.au/help/pay/payment_unavailable.html

And here's the section that applies to you.

[kopenhagen5]

Hi, As penny said, if no recent seller activity or higher priced items PayPal as follows - 

Based on your postage method and information you provide us, funds that are temporarily placed on hold should be available:

• 3 days after we can confirm the order was delivered when you provide tracking information automatically through buying and printing your postage on eBay.

• 7 days after your latest estimated delivery date when you manually upload tracking information ormark the item as posted in My eBay.

• 21 days after your buyer pays if you don't upload tracking and you don't mark your item as sent in My eBay.

[audio-spot]

If you deposited that $1000 into your new bank account with a cheque, I'm pretty sure there is a holding period.

[davidc4430]

now your being funny.

paypal is witholding money paid to new customers/sellers that is being paid by the same method as money not being witheld after the first 21 days.

to me its just giving paypal free use of a large sum of money for 3 weeks where i believe they are recieving interest on it.

i think you will find a cheque is witheld no matter if your a new customer or been one for 20 years.

[imastawka]

My bank is is Sydney - I'm in Melbourne.

If I deposit a cheque it will take up to 10 days to clear!

They say it has to physically arrive in Sydney.   

I call shenanigans!!   They get the interest on my money.

Same as Paypal really

[bright.ton42]

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@kopenhagen5 wrote:

Hi, As penny said, if no recent seller activity or higher priced items PayPal as follows - 

Based on your postage method and information you provide us, funds that are temporarily placed on hold should be available:

• 3 days after we can confirm the order was delivered when you provide tracking information automatically through buying and printing your postage on eBay.

• 7 days after your latest estimated delivery date when you manually upload tracking information ormark the item as posted in My eBay.

• 21 days after your buyer pays if you don't upload tracking and you don't mark your item as sent in My eBay.

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The item is marked as Posted  on my page,   also I put the tracking no in.

Also....    they tell me my performance level is 'Above Standard'

I'd sure hate to be Below Standard!!!

. 

[bright.ton42]

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Based on your postage method and information you provide us, funds that are temporarily placed on hold should be available:

• 3 days after we can confirm the order was delivered when you provide tracking information automatically through buying and printing your postage on eBay.

• 7 days after your latest estimated delivery date when you manually upload tracking information ormark the item as posted in My eBay.

• 21 days after your buyer pays if you don't upload tracking and you don't mark your item as sent in My eBay.

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I marked it Sent as soon as it was,   and the tracking no is clearly noted.

Also......   on my page they tell me my performance level is Above standard.

I'd sure hate to be Below!!

[davidc4430]

and then they say arnt we clever we made another huge profit this year.

then the board gives themselves a big bonus and payrise.