on 18-07-2012 04:31 PM
....hold onto a parcel for a week when it was obviously delivered there by mistake?
It is correctly addressed with my town and postcode, but they still scanned it in at the wrong post office, wrong town, wrong postcode and then hung onto it for a week before deciding to put it back into the post so it could continue its, rather long, journey to me.
I wish the sender had let me know it had tracking, I could have gone and picked it up last week.
on 24-07-2012 05:20 PM
A public thank you Alice for her swift follow up and response in regard my earlier post and details I forwarded to her. Very much appreciated indeed.
I hope that the reopened invesigation can stay on course and come to a more appropriate outcome that is based on the facts.
on 25-07-2012 11:05 AM
Hi, all good it arrived today, seems like a long time though, 14 days from post box to delivery. I have had items come to me from Tassie in shorter time by regualr post, oh well, all worked out ok. Buyer is happy, and left lovely feedback, so all worked out.
Thanks australiapoststore.