accidentally marked as payment received

[julieanne2255]

the drop down on the side of the sold item does not give me the option to mark as unpaid
how can I fix this?

[twyngwyn]

Untick the box

[curraone]

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@twyngwyn wrote:

Untick the box

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What box? - I can see no option in the drop down menu, either

[twyngwyn]

I haven’t had a pick-up for a while…..don’t tell me they got rid of it??

[*casey*]

julieanne2255

You haven't added a pick up option to any of your listings.

If you meant to and revise your listings to add it, have a look at this

https://www.ebay.com.au/help/selling/posting-items/setting-postage-options/local-pickup?id=4181&srsl...

And as you haven't sold for a long time, eBay will see you as a new seller.

Are you registered to sell and signed up for managed payments ?

https://www.ebay.com.au/help/selling/getting-paid/registering-seller?id=4792&srsltid=AfmBOopKLwzSsUm...

[curraone]

I think you're on the wrong track here casey, your post does not address OPs problem

[*casey*]

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@curraone wrote:

"I think you're on the wrong track here casey, your post does not address OPs problem"

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As the OP hasn't sold for a long time, it was just a thought that maybe the OP wasn't signed up for managed payments and was  looking for  the payment in her bank account .

And when it wasn't  there, wanted to mark it  as unpaid.

The OP may have more than one used sewing machine but it's been sold twice and  relisted for a third time.  Whilst not unheard of, the OP would be  very unlucky to have had two non payers if only one sewing machine was  available.

Hopefully the OP will return to  this thread and let us know,