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The new authentication process

Its completely unfair that as a seller, we cannot turn off the mandatory "send to the authenticator" thing that eBay now enforces! I never sell fakes, my customers know this. If it was fake, PayPal would cover them and make me give the refund. Now th...

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  • 3 replies
  • 0 Helpful

Resolved! Item not as described case

I am arranging a return with a buyer for an item that was damaged in transit. The buyer has also lodged an ' item not as described' case because the item was damaged. Um if the item was damaged in transit of course it's not going to look the same as ...

Resolved! Where do I go to see who is following me?

I can see some very old posts which would indicate that apparently something changed on Ebay (temporarily?) and the Seller can't see who the Followers are. Is that still the case? Or where should I be looking? thank you

Resolved! Appealing a transaction defect

I have dropped from Top Seller to Below Standard and am now limited to 215 items (I currently have over 500 items listed). I would like to appeal two transaction defects going back to March. I didn't know I had these defects until long after the time...

EBay in there wisdom have decided to suspend me

Why won’t eBay tell people why they are suspended from selling even after completely providing everything they ask for bank statements proof of purchase of products then they have the hide to say could take 170 days to free my money eBay u r not god

Item sold dropped off for Sendle collection still not picked up after 2 weeks

Has anyone else had an issue with Sendle (using CouriersPlease) not picking up their packages? I sold an item on 7th Dec and packaged and dropped off to one of local Sendle Drop-Off locations that afternoon. Two weeks later it (along with other Sendl...

User avatar by • Community Member
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  • 12 replies
  • 0 Helpful

Selling item less than amount bid

I sold an item but before posting I noticed it had damage when I said it was in good condition. The buyer still wants it and we’ve agreed to 50% off.How do I resend invoice with the reduction?thanks

Are sellers losing money on postage?

Hi all,I see so many listings for items that are:- free postage- less than $10 in price, sometimes even only $5 or less- say they're sent as a parcel with AusPost- the dimensions of the item definitely wouldn't allow them to actually send it as a let...

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