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eBay returns - how do I get their decision reversed??

Hi, Apologies in advance if this turns into a rant but I am steaming mad at the moment!! A customer (feedback score of 2, so v inexperienced) purchased a hammock from my eBay store. The listing states every single dimension that a buyer could need - ...

User avatar by • Community Member
  • 2716 Views
  • 29 replies
  • 1 Helpful

Postage

Hi,Can someone tell me why after completed sale of an item my payout does not include the postage meaning I purchased a postage ticket to post item and buyer paid postage but I did not receive in payout?

User avatar by • Community Member
  • 1273 Views
  • 3 replies
  • 0 Helpful

Resolved! Combined postage how can my customer request an invoice

Hi, I have a customer who wants to buy several items. I want to give him combined postage. He is unable to request an invoice from 'Buy it now' or from the cart. My selling does say combined postage before 5 days. What do I need to do as the seller, ...

User avatar by • Community Member
  • 366 Views
  • 4 replies
  • 0 Helpful

Location abuse

Why are so many sellers in china able to bypass the filters on here ? i am about to leave ebay after 15 years i am so fed up

Hide Listing But Keep It Available

Hello AllI want to create a listing for an item that I ONLY want to offer as an add-on for other items. Example, trading cards I'd like to offer top loaders for an extra fee, but I don't want the top loaders to be available under my general inventory...

User avatar by • Community Member
  • 141 Views
  • 1 replies
  • 0 Helpful

Blocked a buyer; they created a new account and bought item

I blocked an international buyer two days ago, as her initial question was about a SNAD return on an $8 notebook. Now she's created a new ID and purchased the item. I do not want to complete the transaction. Last time this happened, eBay told me I sh...

Resolved! Drop in sales after store subscription - Due to lower selling fees?

Hi all, after some experienced advice please. I thought I would do the right thing with my sales reaching enough volume to justify a basic eBay store, and subscribed, pay the monthly fee and get a lower sales fee. However, ever since I subscribed to ...

Selling to the US market from Australia

Hello, i'm looking at selling T-Shirts and Apparel and most are probably more suitable to sell to the US market as primary target. Since my products are Print on Demand (technically drop shipping i guess?) and the manufacturer that prints the product...

Buyer said I over charged

Hello, I sold an item, $9.9 including postage. eBay paid me $8.42, I posted the item. Today buyer said I charged him $58. I uploaded a screen shot showing the order information which displays the amount as $9.9, and asked buyer to upload his version ...

User avatar by • Community Member
  • 503 Views
  • 10 replies
  • 0 Helpful

Firefox Can’t Open This Page To protect your security, www.google.com will not allow Firefox to di

Just now, when trying to send a message through Contact Buyer, I get that pop up message when I hit send"Firefox Can’t Open This PageTo protect your security, www.google.com will not allow Firefox to display the page if another site has embedded it."...

No longer getting sold emails from eBay

Hello all.Ever since I started selling on eBay, which was a long time ago, they would send an email when I sold something.However, over the past few days, starting last Thursday, I stopped getting sold emails from them.I was wondering if anyone else ...

Can't add a reserve price

HiI just listed an item on eBay. I can't see anywhere to add a reserve price.It also kept changing my Allow offers to a lower amount than I was entering so I had to keep revising my listing and then just ended up turning off Allow offers and have had...

How to get a buyer to accept an offer?

Hey Community, I have sent collectively in excess of 100 offers to 'interested buyers'. I would have expected at least 1 person to take up an offer but I've had a 0% success rate. Percentages offered off average 30% off+ some even 40%. Not one taker....

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