More Knowledge. More Possibilities.
Seller Centre has answers you can trust for all your selling questions.
Forum Posts
Time Away - hiding listings
Does anyone know what a buyer will see if we use time away on our eBay store and hide the listings. Does a message show on the storefront, or something like that. We're going away for a couple of weeks and want to hide our listings, but don't want ou...
Resolved! Are FRAMA Stamps/Labels (MUH) legal to use for Postage in 2024 Australia
I purchased a number of Brand New (Mint) Australian stamps at a discount price and included in the bundle were $100 worth of $1.00 Frama stamps/labels. I’ve never seen them before. These framas were not pictured in the single listing photograph or me...
What percentage of your untracked items 'disappear'?
Currently I only offer tracked postage options as in my other account this is required as I also need SOD on that account. So, I have been used to only offering tracked options. I currently have some items that might be more suited to untracked optio...
Ebay double dipped on postage
eBay appears to have not paid me enough! I recently sold an item listed for sale on eBay for $14, and eBay paid me $8.67. That part is okay, as I understand the final value rules. But then eBay deducted $11.25 from my account for the cost of the post...
Change the notification sound when I make a sale on iPhone
How can I change the notification sound on my iPhone when I make a sale?
Free post from China. Who pays AusPost to deliver items ?
I know that the Chinese government subsidizes postage over there but whopays for delivery once the goods hit our shores?Does the Chinese government 'pay' AusPost anything ?
Resolved! Funds Availability Program
Please if someone can assist. I have been hit out of nowhere with the funds availability program as supposedly I have not hit 95% tracking provided. We have been selling the exact same for over 8 months with no issue. Now our payments are being held ...
How to pay for postage over-the-counter (using Australia Post's packaging)?
Hi all. So I usually post items using my own packaging (and calculated postage) if I have any and use eBay to print out my Aus Post labels. But sometimes I don't have the right-sized boxes or packaging for my items or it's just easier to go down and ...
I can't sign in to my account and I have all the information correct.
Hi i am just wondering if anyone has any idea why i can't sign into my ebay account. when i try it just goes back to the sign in page,but doesn't say why i cant sign in. My user name and password are correct. please help. regards Jules
Buyer paid for postage now wants to pick up.
I recently sold an item and contacted the seller to ask if they wanted to pick up the item as they live close by. The buyer then later paid for the item including postage without obviously reading my message. Ebay took their fees percentage out of th...
seller fees - explained - WHAT TO AVOID
I'd hate to work for customer support, because I gave her an earful, and it sounds like she's use to it.Each time (every 2nd listing) "Thanks for being with ebay for 14 years"Well maybe it's time to leave..firstly, the "payouts" of -$123.45Yeah, beca...
EBAY SOLD MY ITEM WHEN IT WAS AT AUCTION BUT WASNT NEAR MY RESERVE PRICE NOW WANTS FEES $132
I put up an item for auction with a close date, reserve set by me as it values is near $3000. Ebay awarded my item to a guy who bid about $1000.No reserve met but Ebay said its now sold.Took the guys money , I said Im NOT parting with it , it didn't ...
Resolved! australian ombudsman
Jan 5 2023would anyone have details of australian ombudsan plz to log a complaint. have been trying to resolve account issue for 4 months.
eBay UK news
eBay Raises the Bar on Casual Selling in the UK - EcommerceBytes just an FYI....hopefully confined
Resolved! Why am I being charged an adjustment?
I’m confused why I can’t get anyone from eBay to help me. I’m being charged a $4 adjustment. It says it’s because the item I sent was bigger than reported. I checked and that isn’t true. It was also my first time selling something, so eBay paid the s...
