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Seller cancellation after payment

I sold an item (rather large and extremely heavy) through buy now. In my listing it clearly states pick up only or buyer to organize courier at own expense, and the town for collection.The buyer made no previous contact before purchase. Once purchase...

buyer wont respond to message to arrange local pick up

hey guys,looking for some help. im new to selling and i have sold an item a few days ago for a local pick up. customer has paid but i have tried to contact the 3 times with no success.how do i go about this as it has been almost a week.please help

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  • 201 Views
  • 3 replies
  • 0 Helpful

Ebay has no interst in protecting sellers

I recently sold an item, the buyer on receipt started a not as described case. He uploaded a picture of a damaged unit which is not the one I sent him. It is dirty and scratched and has a broken connector. It also has a large gold screw stud on it wh...

User avatar by • Community Member
  • 188 Views
  • 2 replies
  • 0 Helpful

Getting a fare review of a not as described case

Hi all, Is there anyway to get Ebay to do a fare review of a not as item not as described case? I have a buyer is has started a case against me, he has uploaded a picture of the item he says i sent him claiming it is damaged and not functional. It is...

User avatar by • Community Member
  • 142 Views
  • 1 replies
  • 0 Helpful

Ebay withholding money and suspended my account!

I have been an eBay member for many years and 5 months ago I began selling some e-bike conversion kits. eBay withheld my funds and I called them to ask why, after several frustrating correspondences with eBay where they were vague about my restrictio...

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  • 426 Views
  • 9 replies
  • 0 Helpful

Hubbed eBay Returns

Hi EveryoneWe are noticing we are not receiving our returned items yet they are being marked as delivered when customer who use Hubbed as a return option for ebay.No photo proof or signature is provided. And eBay then forces us to refund the customer...

Unable to mark item sold and claim payment

I have delivered an item to a buyer after it was paid for, but I can't access the money in my account because eBay wants me to enter the buyer's 6-digit code, located in their confirmation email. But I didn't scan a pickup code when I dropped it off....

Resolved! Performance rating

I have had a 100% seller and buyer rating for the whole of my eBay experience. Several years. Now it has dropped to 66.7%, which is a bad look. I'm very upset about this and don't understand how it could happen.Can anyone explain this this and how ca...

Resolved! Payments on hold

So I didn’t sell for maybe a month after selling daily for a month and a half, after selling again a few payments came through to me instantly although now, every single payment shows that it’s available within 24 hours of delivery, I post my items u...

Can't void a sendel label

Hi, I sold an item and had to create a second label because my return address wasn't right on the first one. I followed the instructions on the ebay website and created another one. Now that the items has been delivery I see that Ebay is charging me ...

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  • 234 Views
  • 2 replies
  • 0 Helpful
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