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Receiving payment by Paypal

Hello ExpertsWhen my item is sold,1) must I add my bank account details or can my buyer pay into my Paypal. How do I send them that option? 2) do I have to use ebay postage and tracking or just post my item through post office. TIA

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What is "Item(s) that are part of the Authenticity Guarantee Program have been removed"??

Hi,When I try to resend an invoice for a pair on new sneakers I sold I get the message "Item(s) that are part of the Authenticity Guarantee Program have been removed"What does this mean?When I look my original posting, "Authenticity Guarantee" has be...

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How do I open an Unpaid Item case?

Absolutely had non-payers up to here (indicates significant height with hand) as I'm just absolutely beset by them at present.Just dealing with my seventh or eighth on the trot and wanting to open a good, old fashined Unpaid Item case and I just don'...

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2 buyers accepted for one product

Hi there. I have had 2 offers accepted but only have one product. How come. Both have now paid me. What do I do. Why did this happen. Thanks David

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Resolved! Buyer is not collecting item from post office

Hi,I'm in Australia. I recently sold and sent an item on ebay to Italy. Buyer put an ebay claim in for "item not received" despite tracking indicating two attempted deliveries. The buyer claims the tracking details are "wrong" even though the trackin...

Australia Post Letter Thickness Guidelines

I've purchased a lot on ebay, but when selling only sent in 8.25 prepaid satchels with Aus Post. I have received many items with cheap postage (e.g $2) just sent in a letter, mainly children's clothing, so I thought I would offer that option for my b...

Account on hold

I am unable to provide the ID information. I don't have any of the documents

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Combine Postage as a seller

I am just baffled as to how to combine my items for sale these days.I have added some new items that are more expensive to post so i went to create another postage option and for the life of me it will not let me combine postage like it used to. I wo...

Seller Monthly Limits

Has anyone else noticed their seller limits have increased? This is what we see on our selling account: Where would we store 5 million items? We'd need a warehouse (or10)! Edited to add - I don't think we'll be using the request to list more button a...

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Continuous listings

Hi all, I hope your store is fairing OK given the state of things at the moment. I was just wondering, over the years many have recommended that in order to try to increase sales it is a good idea to do a few of the following; 1) Create new listings ...

Promoted Listing fees - not credited when your client does and return and you refund them

I have just found out through chatting with an ebay agent that, where you provide a refund to a buyer, that you will only get a credit on the final value fee and not the promoted fees.This is unfair to sellers, sales are already down on eBay, we are ...

Bulk editing item description

I have attempted to bulk edit the description of 447 listings. I follow what appears to be the obvious procedure i.e. I select all 447 items then click on Item Description. I then select Find Text And Replace It. In the Find What box I enter "Within ...

combined postage

Hi the invoice page seems to have changed I tried to combine 66 items for $25.00 postThe postage showed "tracking letter" $11.50 then you had to choose a post option from a drop down. I chose large/satchel added the cost. Previewed and looked good ex...