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Seller Centre has answers you can trust for all your selling questions.

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Fake hard drives

There has been messages about fake hard drives being sold on Ebay for several years and Ebay is doing nothing about it. I urge every body who has been duped by these drives to make a complaint. It appears all Ebay is interested in is making money, no...

User avatar by • Community Member
  • 5812 Views
  • 30 replies
  • 1 Helpful

Funds on hold

Has anyone else had there funds put on hold without a proper reason? I’ve been a member since 2007 and started actively selling since 2018 and started a store.Around March this year eBay started putting my funds on hold. I can’t even tell you how man...

Funds on hold after CX confirming receiving item

So my funds are on hold. Well over a week since the cx has the goods and confirmed it to me. Why do I have to wait 3 weeks because they say the postcode doesn’t match? Seems a tad fraudulent. And yes, the customer has confirmed delivery with eBay.

User avatar by • Community Member
  • 1340 Views
  • 3 replies
  • 0 Helpful

Cancelled order

Hi I had to cancel an order today as the buyer was insistent on picking the item up and paying cash and it made me uncomfortable. There is no reason on cancellation so I had to select broken tab. Im now worried that if I repost the item it might get ...

Resolved! Warning - Offers to sell outside of eBay email received

Just received the most annoying and blazey message from Ebay, Notifying me that my latest listing has somehow violated Ebay policy by:"Offering to buy or sell outside of eBay policy"Without Ebay being specific, leaves a guy scratching their head, won...

User avatar by • Community Member
  • 8679 Views
  • 25 replies
  • 1 Helpful

Setting quantity number in listing

I've just started back selling after a few years' absence. My question is whether or not I'm setting the "quantity " correctly. If I list a set of 2 bowls for $40, do I set the quantity as 1 or 2? I thought it was 1, but a potential buyer just messag...

what has happened to my descriptions!

I have been trying to open and re-read some of my descriptions, and they have disappeared!After a query from a potential buyer I wanted to re-read my wording to make sure that I had everything listed, and the page jumps from the original postage cost...

Postage price

Hi, when I sell, I always use calculated postage paid by the buyer. Why did the buyer pay $9.18, if eBay is selling me postage for this as $15.25? Why am I paying half from my own pocket?? Also, I need to buy a box for it, which is not included in eB...

User avatar by • Community Member
  • 2743 Views
  • 5 replies
  • 0 Helpful

Auto-renew

Please cancel auto-renew and remove listings more than 60 days old.

User avatar by • Community Member
  • 1721 Views
  • 4 replies
  • 0 Helpful

Buyer retracting winning bid

Hi there, has anyone had experience with the following and how did they handle this? I have a buyer who consciously bid on TWO of our separately listed iphones and won both auctions. They immediately requested to retract their bids on both items beca...

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