on 10-02-2013 04:49 AM
on 10-02-2013 05:03 AM
As this is the Australian ebay board I would suggest that you take your issue to the UK boards for more relevant advice for you 🙂
on 10-02-2013 06:53 AM
Your postage stars are atrocious & sending a 99pence car with registered tracking at GBP3.65 obviously made a lot of your buyers unhappy even though they agreed to that amount when bidding.
on 10-02-2013 07:50 AM
As soon as your postage cost star started heading south you should have done something about it.
It is your buyer's perception of the postage cost that has caused your suspension and you could have done something about that.
I cannot imagine why you would waste the extra for a 99p item by using recorded delivery, I would have started posting by 2nd class unrecorded at least until my stars built up again.
I would probably have also sold a number with free postage so I got an automatic 5 stars.
Selling in the UK is far more competitive than here in Aus and so you have to up your game quick smart if you start to fall below standard.